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Rosemont Hotel – reviews, photos

2.0 of 5
2121 Ridge Drive, Mo-141),, Arnold, MO 63010 (Formerly Ramada Limited And Suites St. Louis/Arnold)
Hotel amenities
Rosemont Hotel
Rosemont Hotel
Rosemont Hotel
Rosemont Hotel
Rosemont Hotel
Rosemont Hotel
Ranked #4 of 6 hotels in Arnold
3.5 of 5 stars 18 Reviews
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18 reviews from our community

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Traveller rating
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    10
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Date Rating
Raleigh, North Carolina
1 review
4 helpful votes 4 helpful votes
“Poor management”
1 of 5 stars Reviewed 29 July 2007
4
people found this review helpful

In July our family came from 7 different states to celebrate a birthday in St. Louis. the family members living in St. Louis chose this hotel because of its location, price and ammenities. This hotel looks great at the onset, but entering our rooms we found the toilets with feces in them. No toilet paper, dirty wash rag left in bath tub, and the beds had been made up, but the sheets were dirty upon pulling back the covers. 1 room had there sheets replaced, but I slept on top of blankets and reported it in the mourning. I marked the sheets with a highlighter. When we returned to our room the bed had been made but with the same sheets, the marks were wtill on the sheets were I had put them. When I complained they gave me clean sheets to change myself. They were unable to do it as housekeeping had already left. The next day as we were leaving my aunt, and my cousin(staying in two separate rooms) both had all of their medication stolen. We have reported this hotel to the Owner, the Ramada home Office, the Health and Sanitation Board, and the Better Business Bureau.

  • Liked — location
  • Disliked — managements unwillingness to address issues
  • Stayed July 2007
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Hbjb0924 about Rosemont Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“perfectly adequate and convenient”
3 of 5 stars Reviewed 9 April 2007
2
people found this review helpful

This hotel is reasonable and clean. I stayed there two nights on business and, while I wasn't very pleased with the courtesy of some of the other guests (during breakfast, interacting in hallways, at front desk), the staff was pleasant and responsive.

The Internet was somewhat unreliable - I had to go to the lobby to connect, then after I connected, I was able to go back to my room (providing I didn't shut my computer down) and continue surfing.

The breakfast was fine (though the coffee was far from gourmet) - you get what you pay for in a free continental breakfast at a budget motel - they are not going to go out of their way to provide caviar, but a little more fresh fruit and better-for-you choices would have been nice.

The room decor was a bit odd - long mirrors surrounding the entire room and no color or decoration on the walls otherwise.

My #1 complaint, however, was the cigarette smell in the hallway. Though my non-smoking room smelled fresh, walking through the pooly-ventilated hallway was ashtray-like. I hope that motels clue in and start offering non-smoking FLOORS - I was on the first floor (which was lower than the lobby: a strange design, but OK once in the room) request a different floor if you are a non-smoker.

  • Stayed April 2007, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Ask cartorob about Rosemont Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Louis Missouri
1 review
3 helpful votes 3 helpful votes
“the worst hotel I have ever stayed at”
1 of 5 stars Reviewed 17 January 2007
3
people found this review helpful

This hotel was filthy. It was very loud all night and even after complaining to management, still we got no results. In one of the rooms we found dried old vomit on the underside of the blanket as well as the bedspread. No charges were adjusted and the management was very rude in a letter he wrote to us. .This is without a doubt the worse hotel we have ever stayed at and we travel quite alot.

Stayed January 2007
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Ask HankSt.LouisMissouri about Rosemont Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LWSTL, management at Rosemont Hotel, responded to this review
15 March 2007
I am writing in response to the review titled, "The worst hotel I have ever stayed at." This guest's one and only complaint came as they were checking out. The complaint was regarding dried vomit on the comforter. Housekeeping immediately went to the room and found towels with fresh vomit in the bathroom as well as fresh vomit on the comforter. The manager felt the guest was being dishonest and revoked the discount originally given to the guest. No complaints of a noise disturbance were ever made by the guest. If the front desk would have become aware of a noise disturbance it would have been handled right away. Our hotel is family owned and operated. We take great pride in keeping our hotel clean and work hard to ensure every guest has a pleasant stay. We encourage members of Trip Advisor to read all the reviews regarding our hotel that represent our property in a more appropriate way.
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Travellers are raving about these Arnold hotels

Value Place Arnold
4 of 5 stars
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Iowa
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Great Hotel”
4 of 5 stars Reviewed 6 August 2006
5
people found this review helpful

We stayed one night in a King suite with fold out sofa for our 2 small children. The room was awesome! Mirrors along the wall above the headboards with lights on top of them - great for reading. Lots of cupboards, full kitchen, lots of storage for luggage, etc. Very clean! Would certainly go back!

  • Liked — Room was clean and smelled good!
  • Stayed August 2006, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NoCampingJustHotels about Rosemont Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rockford,IL
2 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“rooms were really small,pool was a bathtub!!!!!”
2 of 5 stars Reviewed 14 May 2006
3
people found this review helpful

We just got back from St.Louis weekend trip and stayed first nite here in Arnold.
Everyone at the hotel was nice,but accomadations really stunk.
Rooms were small to say the least,fine if you just want to sleep,but if you wanted to spread out,forget it. The pool was the smallest pool I have personally ever seen in a hotel chain like the Ramada chain.It was only 10 ft wide and maybe 25 ft long.I understand big city,big prices,but have courtesy to heads up a family!!!!

  • Stayed May 2006
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask garner21 about Rosemont Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rosemont Hotel Also Known As

  • Arnold Ramada
  • Ramada Arnold
Address: 2121 Ridge Drive, Mo-141),, Arnold, MO 63010 (Formerly Ramada Limited And Suites St. Louis/Arnold)

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