Took a family getaway to Arrowwood resort for two nights just after Christmas. I have heard about this place for years but had never been. I wasn't really too impressed. It's very large, has some age on it and needs a serious deep cleaning. It's not filthy or anything, but they need to do more renovation for sure. I have to say that the rooms were large and clean enough and the view was nice from the balcony. We were looking forward to some outdoor winter fun but there was no snow on the ground. They look to have lots of nice snowmobiles for rent, but not this time i'm afraid. The crew seemed very hands off and not too social, nobody was rude, but there wasn't much smiling going on from anyone on the staff . We did have a nice meal at the restaurant, so I would have to give that the thumbs up, the burgers were good and the Cobb salad was fresh and well done. The water park is good for a hotel, but not great overall. Three larger water slides and a kiddy area, the kids were tired of it after the 2nd visit. They also have a large indoor Tennis/basketball area that we had a good time in. I think if there were snow and more outdoor activities we would have had a much better time overall.
They did have some activities planned like kid crafts and a treasure hunt, but the staff was so lifeless everything seemed very flat and boring. We went to the smores roast one night and there was nobody there, just a lit fire and a box with smores stuff in it. we feasted on smores, but no staff in site.
If I were to go back I would make sure it was summer as it looks like there is plenty of fun to be had if you could take advantage of the outdoors.
Room Tip: The lake view was nice.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 January 2012
Thank you for taking the time to review Arrowwood Resort on TripAdvisor! We appreciate our guest comments! I was very hapy to read you enjoyed your meals in the Lake Cafe and the time you spent in our indoor waterpark. Also, thanks for noticing the newly renovated room and your comments about the cleanliness. I apologize that we didn't have the snowmobiles and sledding available, it's always more fun at Arrowwood in the winter when we have snow. Please do take advantage and return in the summertime, you won't be disappointed!
Thank you again for the review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC