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Norwood Inn & Suites – reviews, photos

821 Shamrock Lane, Albany, MN 56307 (Formerly Country Inn & Suites By Carlson, Albany)
Hotel amenities
Norwood Inn & Suites
Norwood Inn & Suites
Norwood Inn & Suites
Norwood Inn & Suites
Norwood Inn & Suites
Norwood Inn & Suites
Ranked #1 of 1 hotels in Albany
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    4
    2
    0
    2
    3
Date Rating
Topeka, Kansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very disappointed in this franchise of Country Inn & Suites in Albany, MN”
2 of 5 stars Reviewed 14 September 2010
2
people found this review helpful

If you're in this area of Minnesota and need somewhere to stay, it would be OK. Not superb by any standards. The hotel staff were all very grumpy, if you could find them. The desk man spent more time outside smoking than anything else. We were there for a family wedding nearby and other family members said the housekeeping only changed out the towels, didn't make the bed or vacuum. We kept the DND sign on the door during the day we were out so as not to have them bother with our room. The rooms were decent sized but the beds, sheets, and pillows were horrible and being right off of the interstate, it wasn't that great of a night's sleep, even after a long day at a wedding/reception/dance. The breakfast was OK - cereal, waffles, bread, and you could heat up a sausage patty/cheese if you wanted. The pool was heated which was nice but the whirlpool was barely warm and the sauna was out of order. The ice machine was broken and the hotel staff didn't go out of their way by any means in assisting guests to get ice or having ice available. The best part about the stay in the small town was that there was a nice home town restaurant/bar (good meal great price) and liquor store right next door!

  • Stayed September 2010, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Going down hill”
1 of 5 stars Reviewed 26 June 2008
2
people found this review helpful

Had stayed at this Inn many times previously, but not in past 2 years.....always very pleased with staff and facility.BUT...this last experience was since the ownership changed. 1)Room reserved 4 months prior not available at check in. 2)Front desk staff disinterested at best. 3)Housekeeping consists of changing out towels and throwing the bed together (no vacuuming during 3 day stay, ash trays emptied but not cleaned, coffee pot not cleaned, etc). One of our nights was comped due to their ineptness, but what I really wanted was for them to live up to their own standards

  • Liked — location
  • Disliked — housekeeping/value for dollar
  • Stayed June 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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Ask downtheroad735 about Norwood Inn & Suites
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Minnesota
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
“nice hotel!!!”
4 of 5 stars Reviewed 5 July 2005
2
people found this review helpful

Very, very clean hotel. Everything was spotless! Nothing negative to say here. The pool and hot tub area was spacious. Rooms were decent. The breakfast was wonderful. I would definately stay here again.

  • Stayed July 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Norwood Inn & Suites

  • Country Inn Albany
  • Albany Country Inn
Address: 821 Shamrock Lane, Albany, MN 56307 (Formerly Country Inn & Suites By Carlson, Albany)
Price range (per night):* INR5,294 - 6,520

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