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Extended Stay America Detroit / Auburn Hills – reviews, photos

2.0 of 5
1180 Doris Road, Auburn Hills, MI 48326
Hotel amenities
Extended Stay America Detroit / Auburn Hills
Extended Stay America Detroit / Auburn Hills
Extended Stay America Detroit / Auburn Hills
Extended Stay America Detroit / Auburn Hills
Extended Stay America Detroit / Auburn Hills
Extended Stay America Detroit / Auburn Hills
Ranked #12 of 16 hotels in Auburn Hills
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    5
    3
    4
    0
    6
Date Rating
vinton
1 review
“Wonderful Motel Experience”
5 of 5 stars Reviewed 9 September 2010

Easy check in with convenient cart for luggage, and elevator to carry us to our floor. Our room was spacious and clean with a complete kitchen that we were not expecting. We didn't have time to use the television or wifi but it was nice to have the availability of those amenities. The beds were the best I've ever slept on during a motel stay, very comfortable. Check out was also very easy, plenty of parking and was able to load our luggage conveniently near the office.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask glasslass52349 about Extended Stay America Detroit / Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niles, MI
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great value ~”
4 of 5 stars Reviewed 7 August 2010

I was looking to surprise my fiance who was working over there this summer, needed, a good value, clean and safe. I found it here- We had a problem w/ the bathroom and were just moved to another room immediately. It's no frills but every thing worked we had a mini suite, w/ a queen size bed, all the pillows and towels we needed. It was quiet inside and out. Clean inside and out as well- Will stay here again and look for other properties when travel ! Thanks

  • Stayed August 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MDYDoxies about Extended Stay America Detroit / Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, MI
1 review
“Total DUMP”
1 of 5 stars Reviewed 10 April 2009

DO NOT STAT HERE! I had the unfortunate luck of my company pre-paying for a week's stay for me at this "hotel". So bad that I even left early on my last night & paid for another hotel on my own dime. Filthy rooms / uncomfortable beds / dirty bathrooms / stained carpets & walls. They don't even clean your rooms unless you request & "schedule" a cleaning multiple times & pay extra. Rude front desk staff is never even at the front desk. The place is more like a flop house. Vending machines didn't even work & that's your only source of food on site!. The TV wasn't working either & when I asked on my first night why I couldn't get any local channels to come in I was told "everyone at the hotel is having the same problem". Four days later it was still not working! Checking into the Hyatt PLace across the street was like walking into the Ritz Carlton! (& the huge plasma TV there got local channels just fine) I understand saving costs but this place was just ridiculous. Sleep in your car instead

  • Stayed April 2009, travelled on business
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask KValDetroit_MI about Extended Stay America Detroit / Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario, Canada
Senior Contributor
22 reviews 22 reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
“Pleasantly Surprised!”
3 of 5 stars Reviewed 26 July 2008
1
person found this review helpful

Booked this hotel through Hotwire at a low price of $29.00 After the name of the hotel was revealed, I read the reviews on Tripadvisor and was, understandably leary!

Arriving at the hotel was a bit tricky as currently Doris Road is under construction. It has been temporarily made a one way street running from Opdike to Featherstone. You really do have to look for the hotel as the sign isn't easily seen, especially in the dark.

Upon booking, I called the hotel and requested a non smoking room with 2 beds. Check in at 10:15 pm was quick and efficient. Received the two bed non smoking room with no problems.

Be aware the Key card opperates a bit differently than the standard key card which normally slides in and out to release the door. This key card has holes in it and must be slid in all the way and left for a moment, turn the door handle and it will release. The card will also not work if it is upside down. The key card can then be removed when the door is opened. (This may be the answer to some of the previous posters comments that their keys did not work! )

Our room (105) was located on the first floor across from the coin laundry and vending machines. Even on a Friday night, we did not notice noise from the landry area. The room was clean. It was very convenient to have the kitchenette. It includes a toaster, stovetop, full frig, microwave, coffee maker (but no coffee) All appliances were clean. One packet of dish soap is there plus dishcloth and towel.

Bathroom was clean with sufficient towels. There are no toiletries and no haird ryer (although I read later on another website that they are available "on request."

We had a good sleep. The desk clerk, Brittaney was polite and thoughtful. Great customer service.

Carpets etc might be a bit dated, but it is a good place to stay, especially at the price I paid!! I would definitely return!

Walking distance to Tim Hortons and Wendys.

  • Liked — price
  • Disliked — no hair dryer
  • Stayed July 2008, travelled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask vanclan about Extended Stay America Detroit / Auburn Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
markham, on
2 reviews
3 helpful votes 3 helpful votes
“dirty cheap hotel, over priced with nasty customer service”
1 of 5 stars Reviewed 19 October 2007
2
people found this review helpful

I was stayed in this cheap terrible hotel on oct 2007 for 2 nights with my family. We were 4 ppl in the trip and booked 2 rooms. I was the one who booked the rooms through their website because I stayed with their other property before and they will email me a promotional code every week! This hotel is so dirty the carpet is not clean and the air conditioning is not working, due to the long trip in the day and the weather is not that hot so we were too tired to ask to change rooms. But the wall is so thin you can hear everything in the lounge and the next room, it was so noisy in the morning 7-10am from the ppl warking in the lounge we couldn't sleep until we wanted to. Remember we had booked for 2 nights we don't need to wake up so earily to check out! We tried to fly some eggs in the morning but the fan in the kitchen is FAKE, not a REAL fan with suck all the smoke outside of the room, the room was full of smoke that we had to stop cooking and opened all the windons and door. The kitchen was useless because you can't use it without a fan and there had NO REAL FAN. Finally we checked out on the 3rd morning when we looked at the bill they didn't give us a $20off for the promotional code we booked for, they keep saying that we didn't had the code when we were booked the rooms. Well! I received their email every week and book right through from that email with the promotional code but they refuse to give us. $20off is not a big deal when you were going on a vacation, the problem was the attitude of their stuff was so bad, his name is Frederick! The way he was EXPLAINING to us was so rude! You will know he was saying we were cheap to begging $20off. When we tell him that we could show him about the booking comformation email with the $20off promotional code he said their hotel didn't had a computer?!? what a joke!! A hotel didn't had a computer?!? I think his just making excuse to not giving us the discount! We argued with him in the lobby for 15 mins, because we still had plans we need to leave that hotel. When I got home I wrote a letter to the hotel to complaint about this, the other joke is their hotel manager reply me a letter saying that I had 3 people in the room and didn't charged us for the extra persons, we saved far more than $20?!? come on, we were 4 ppl but we had 2 rooms, where was the extra person?!? I reply the letter to them saying we didn't had extra person but they didn't reply to me again! So, DON'T STAY THIS HOTEL. THE HOTEL IS DIRTY , THE STUFF ARE RUDE AND FULL OF NONSENSE!

  • Liked — nothing
  • Disliked — nasty customer service
  • Stayed October 2007, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask bbtam about Extended Stay America Detroit / Auburn Hills
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Additional Information about Extended Stay America Detroit / Auburn Hills

  • Extended Stayamerica Detroit
  • Auburn Hills Extended Stay
  • Extended Stay Auburn Hills
Address: 1180 Doris Road, Auburn Hills, MI 48326
Price range (per night):* INR4,291 - 4,737

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