I stayed at the Hampton Inn on Saturday November 19th for one night with by best friend for a girls shopping weekend. The Hotel is in a great location for Great Lakes Crossing and all other shopping in the area. We didn't goto the Palace Theatre but it is very close to that as well so would be a great option if you are going to a concert there. I read other reviews before booking and people are right in saying that it is an older Hampton Inn compared to the newer ones I have stayed in but still nice, clean, and a good FREE hot breakfast. I would stay here again and I think they are trying there best to do some upgrades to get it up to par with the newer Hamptons. My ONLY complaint was that they did not have drinking glasses in the room, they only had paper cups. For a Hampton Inn by Hilton that was a disappointment, it would have been nice to have an actual Glass. After a long day of shopping some wine was needed but not the same drinking it from a paper cup. Not asking for wine glasses but a glass cup would have been better than a paper one! FYI they are building a brand new Hampton Inn right in the Great Lakes Crossing Mall parking lot it's just not open yet.

Quick checkin, front desk personnel very willing to help with your questions regarding Restaurants and things to do in the area. Free breakfast was adequate for our needs. Only down side was the beds could of been a little larger as we were travelling with the mother inlaw 2 people to a bed was a little tight. Overall would stay there again.

On a scale of 1 (low) to 10 (high), my overnight experience was a 5. Not great, but not the worse either. Just OK. But by Hampton Inn standards, certainly unacceptable.

On the plus side, the staff was very pleasant and friendly. And the outdoor pool area was clean, nicely cared for, and attractive. The free complimentary breakfast was adequate, but lacking. A meat side-dish would have been nice to have, in addition to the other choices.

On the negative side, my wife was not pleased when during the night, both the bottom sheet and mattress cover pulled free from three of the four corners of the bed. We awoke to find ourselves sleeping almost entirely, in direct contact with the mattress. It wasn't hard to believe that other prior guests found themselves in similar conditions (direct contact to that very mattress surface). My wife was thoroughly grossed out and she (ie. we) slept poorly the rest of the night.

Also, our room also had a stale, slightly smoky, chemical odor to it. We assumed that a prior guest once smoked in this room (against the rules) and efforts to neutralize the smell involved use of a deodorizing/sanitizing aerosol spray (certainly not floral scented). The front desk stated that running the room air conditioner would help lessen the smell. And it did made it less intense, but the smell could still be detected. Had we planned on staying more than one night, we would certainly have asked for a different room. And I realize that there are limited options to what a hotel can do, when guests break the rules and smoke in the rooms. All they can do is damage control, and try to remove/minimize the smell the best they can. But I have my doubts as to whether the hotel exercised other available measures (besides using just a deodorizing aerosol) to neutralize the smell in this particular room, such as washing all window coverings, carpeting, furniture fabrics, and walls/ceilings.

My wife summed up our overnight stay when she stated that we probably could have gotten a similar, if not better, experience at the economy chain next door, for half the price we paid to stay at this Hampton Inn. I found it hard to disagree, and only hope our experience was the rare extreme, and not the norm.

I was in town for a 1 night business trip. This was a typically good Hampton Inn stay but the hotel is older and my guess is a convert from another chain. I was greeted warmly and professionally. They had my keys waiting for me so the whole checkin process took less than a minute!

The room was fairly large with a good size work area. TV and Bedding relatively new and the bed was comfortable plus there was a lot of lighting and outlets to plug everything in.

The rugs looked new as did the tub (maybe newish) but the bathroom was small and the decor in general was dated (lots of older Gold looking accents). Work table, night stands and other wood furnishing seemed older as well. The sink was just outside the bathroom which I find odd but not really a big deal.

3 HBO Channels which was a nice little extra touch.

Felt safe and secure and overall I was happy with m experience and will stay here again when I am back in the area for work.

Good for my business trip and I would stay here again.