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Holiday Inn Express Hotel & Suites – reviews, photos

2.5 of 5
3990 Baldwin, Auburn Hills, MI 48326
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Holiday Inn Express Hotel & Suites
Ranked #2 of 16 hotels in Auburn Hills
4.5 of 5 stars 89 Reviews
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89 reviews from our community

    Trip type
Traveller rating
    66
    12
    6
    2
    3
Date Rating
Ontario
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“shopping/hotel convenience”
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Get hotel, clean, new and affordable. Great location for a weekend shopping trip, very convenient for shopping at Great Lakes Crossing Outlets, right across parking lot. Staff is always very helpful, and friendly. Kelly Ford from the front desk was especially helpful. We thoroughly enjoyed our conversations with her, she was bright, passionate and a very good worker. Her approach to customer service was great. She is the kind of young people we need to see more of, energetic, and authentic.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CarolinaOntario about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Orion, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Amazing Stay!”
5 of 5 stars Reviewed 4 December 2011

I stayed here last night for a wedding at Canterburyvillage and the staff was amazing! I have never felt so at home! When we arrived we were greeted by 2 lovely ladies Cassie and Kelly, they were there both days of our stay and they did as much as they could to make sure our stay was above and beyond! If I were ever in the area again I wouldn't think twice about staying at this Holiday Inn, I have nothing bad to say. The shuttle service was amazing and our driver, Omer (sorry if the name is worng), was very prompt and got us there on time! The pool was nice and warm. ( Hot Tub was a little too hot though). I really hope people read these comments because this is the place to stay at no matter what you are in the area for; shopping, dining, partying, or business. I travel a lot for work and I have never stayed at a place so wonderful. Thank you girls at the front desk for EVERYTHING!!!! I will be BACK!!!!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask betty c about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Will be coming back!”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

We had a concert at The Palace Auburn Hills on Saturday night and decided to give this hotel a try since it was a short 8ish minute drive to The Palace and right next door is the outlet mall.

We arrived at the hotel around 7:10 am on Saturday (well before check-in time, but we wanted to leave from home early because we didn't know what to expect at the border since it was Thanksgiving weekend/holiday shopping weekend) and my boyfriend went in to see if they could check us in at such an early time and they did! We also liked that the parking was free :) Our room number was 1226 on the first floor and we loved it! Everything was spotless (floor, beds, washrooms, and all furniture dust-free), and the room had such a fresh smell and felt very roomy (we booked a 2 queen beds suite).

My boyfriend had forgotten his razor and shaving cream and all he had to do was ask the front desk for some and they provided him with a travel size shaving cream bottle and two 3-blade razors, which seems like a small detail but saved us a trip to the store!

Other small details include:
- the staff is super friendly! Everyone, no matter what their position in the hotel is, will say something or smile at you, which is always a comforting plus!
- the free wifi was also nice since it let me stay in touch with my family at home from my phone :)
- breakfast was served between 6-10 am and was decent with a variety of choices ( such as pancakes, bagels, toast, biscuits, egg, muffins, different milks and juices and cereal plus more). The egg was kinda iffy looking and limited choices of bagels but regardless on what you choose to eat it does the job, and it's free after all :)

Overall, our experience was excellent and will stay here again when we go back to this area!

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gwendolyne R about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa Lake, Michigan
1 review
“Perfect Stay!!”
5 of 5 stars Reviewed 18 November 2011

If your in Auburn Hills, MI stay at the Holiday Inn Express!! The hotel is great and the staff really wants to see you have a pleasant stay. You will want for nothing. On my way out even the maintenance staff asked me how my stay was and if there was anything they could do next time. Wow!! They have an engaged team at this place.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Curtis W about Holiday Inn Express Hotel & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Friendly”
4 of 5 stars Reviewed 16 November 2011

Staff was very good and accomodating. Heated toilet seats a little different. Good location.Breakfast not as good as Drury Inns.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BigBlueTraveler55 about Holiday Inn Express Hotel & Suites
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Additional Information about Holiday Inn Express Hotel & Suites

  • Holiday Inn Auburn Hills
  • Auburn Hills Holiday Inn
Address: 3990 Baldwin, Auburn Hills, MI 48326
Price range (per night):* INR6,966 - 10,254

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Holiday Inn Express Hotel & Suites
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