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Extended Stay Deluxe Auburn Hills/Featherstone – reviews, photos

2.5 of 5
2100 Featherstone Road, Auburn Hills, MI 48326
Hotel amenities
Extended Stay Deluxe Auburn Hills/Featherstone
Extended Stay Deluxe Auburn Hills/Featherstone
Extended Stay Deluxe Auburn Hills/Featherstone
Extended Stay Deluxe Auburn Hills/Featherstone
Extended Stay Deluxe Auburn Hills/Featherstone
Extended Stay Deluxe Auburn Hills/Featherstone
Ranked #5 of 16 hotels in Auburn Hills
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    20
    7
    2
    4
    6
Date Rating
Detroit
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good Price, Large Room, a Few Issues”
3 of 5 stars Reviewed 14 January 2012

First, I must say I was given an awesome deal for my New Year's Eve stay.
That said, the room was large and the in room kitchen and kitchen supplies were an awesome extra.
My only issue was the cleanilness.
Now, I have seen many worse, and would never go back.
I just feel they need to spend a little more time on the extra cleaning I adore in better hotels.
But again, the price for the room was very good.

I would rather spend a little extra for the exquisite cleanliness I desire.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask heatherp73 about Extended Stay Deluxe Auburn Hills/Featherstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher Thomas-Moore, Manager at Extended Stay Deluxe Auburn Hills/Featherstone, responded to this review
14 February 2012
Thank you for taking the time to make us aware of your experience at Extended Stay Deluxe Detroit - Auburn Hills - Featherstone Rd.. I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our staff. Given this commitment, it was with great concern that I read the rest of your account. You have my most sincere apologies that your stay wasn't totally enjoyable.

Please understand that maintain strict quality control standards, which demand that every room is inspected prior to making it available to our guests. Clearly there was a failure in our system during your stay. In response to your comments, I’ve personally met with all of our staff and used your review to demonstrate in which specific areas we can improve.

Let me assure you that your experience is certainly not typical, and that we have put in place measures to ensure that the type of stay you had won't be repeated. Again, I apologize and promise you that we are committed to your total satisfaction. If there is anything you would like to discuss further with me or our guest relations team, please don't hesitate to contact us by visiting our website and clicking on the Contact Us link at the bottom of the page. I do hope you will give us the honor of having you as a guest again if future travels will bring you into our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
3 helpful votes 3 helpful votes
“Not worth your time or hard earned money”
2 of 5 stars Reviewed 2 October 2011
3
people found this review helpful

I arrived at this location on October 1st, 2011. I was told to park in the back for easy access to my room. I was greeted by trash near the back entry door, as well as the whiff of marijuana being smoked on the first floor. The swimming pool is outside and could not be used by my kids because it is now closed for the season. The suite was not equiped with hangers in the closet for your clothing. The bedroom area of the suite did not have a television. Do not wste your time and hard earned money as I did. I checked out the next morning and walking directly across their parking and booked a room with their competitor.

Room Tip: Choose elsewhere
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  • Stayed October 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask John N about Extended Stay Deluxe Auburn Hills/Featherstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medina Ohio
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Great value, Great staff”
4 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

I've stayed at this hotel for 4 months and I have nothing but positive things to say about the hotel and staff. The smell other guest have commented on is the result of Indian food being cooked. There are a number of contractors from India staying at the hotel and the food they cook has a unique smell.

Every so often on the weekends you will get an out of town group; hockey team, dance team, etc....and you get the normal issues when a large group stays in a hotel; noise and kids.

The hotel could use some updating; new carpet, window covering and bath fixtures..But all in all a good hotel and great staff.

Room Tip: Go with the king rooms
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  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask mrkhpp1 about Extended Stay Deluxe Auburn Hills/Featherstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Undesirable drama”
2 of 5 stars Reviewed 20 February 2011
1
person found this review helpful

We arrived late and tired with three kids under 10. The check-in was unremarkable; but we noticed an odd smell when we entered the elevator. When we exited the elevator, the smell grew stronger as we noted a group of 6-8 people hanging out in the hallway. It was tough to settle in with the crowd outside, and so we were probably very sensitive to the problems with the room. It felt like a college dormitory, with tired, servicable, sturdy furnishings. We noticed stains in the carpet, tears or cuts in the blankets and stains in the bathroom. Looking out the window to watch our car, we noticed that the screens had been reduced to shreds. Finally, the commotion came to a head as the front desk the crowd in the hall, finally involving the police. We didn't linger the next morning.

  • Stayed February 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DaddyCub about Extended Stay Deluxe Auburn Hills/Featherstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Great clean hotel”
5 of 5 stars Reviewed 22 January 2011 via mobile

Nice clean beautiful hotel. Near food,close to great lakes crossing outlet(4 miles ),whole food market,meijers,Walmart super center etc.about 2miles. Also Chrysler corp world headquarters and museum within walking distance.plus Dave and buster about 10+ miles. Besides all of the above, the staff at this hotel are really nice

  • Stayed January 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mremb about Extended Stay Deluxe Auburn Hills/Featherstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Extended Stay Deluxe Auburn Hills/Featherstone

  • Auburn Hills Extended Stay
  • Extended Stay Auburn Hills
Address: 2100 Featherstone Road, Auburn Hills, MI 48326
Price range (per night):* INR4,403 - 5,016

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