I have stayed here 3 times in the past and would have given it a 5* rating. Sadly, on this occasion, things were not just right.
The hotel is well located near the freeway but just far enough away that its not too noisy. The car parking is excellent. Its about 3 miles from downtown so easy to get there as well.
My room was warm (good since its minus 3c outside) on arrival.
Now I have a few issues.
1 - My room was half clean/half not so clean....(see below) - the kitchen area was very clean so no issues there.
2 - This was a no smoking room but evidence of smoking was very clear and there were those awful brown marks in the bathroom where thoughtless customers had put down cigarettes on the bathroom surfaces
3 - My biggest issue, when I went to bed, I noticed a bright pink lump of gum stuck on the bedpost!!! - How on earth the cleaner missed this is beyond belief - Disgusting.
4 - The alarm in the bedroom had been set (presume by the previous guest) to 2.30AM and left running. I was therefore awakened at 2.30AM.
5 - When I finally got out of bed and into the shower, I noticed that the clock in the bedroom was showing the time to be 7am when in actual fact, the time was 6am. This is just careless from housekeeping who should check these things.
On reflection, I should have complained, particularly about the gum on the bedpost but, I was tired and also in my bedclothes.
Overall, the place is fine BUT these odd things let it down on this occasion.
- Candlewood Suites Ann Arbor
- Candlewood Ann Arbor
- Ann Arbor Candlewood
- Ann Arbor Candlewood Suites
