“Very Rude General Manager, Poor Maintenance & Over-Inflated Pricing. Stay Elsewhere If You Can.”
Maggie, with an attitude like yours you should be fired!
This was our second stay at this place and will likely be our last.
MIS Speedway is about 35 miles away so we have stayed there during NASCAR weekends and have also stayed at the Hampton Inn next-door. Even being 35 miles from the track these properties like to stick it to you price-wise, where a room that is worth $60 a night goes for $130.
I had a question that I wanted to talk to the General Manager, "Maggie", about. So I called and asked who the G.M. was and if I could speak to her. The girl who answered the phone was trying to help me but it really was the G.M. that I needed to talk to, so she went and got her. Maggie came to the phone with an attitude right off the bat and it continued throughout the entire conversation: Rude, Short, Demeaning, Unprofessional, etc. This is how you treat a paying customer???!!!
Aside from that, the other issue was the number of items in the room that were either loose, broken or dirty.
Do yourself (and me) a favor: Don't support this place and put any money into Maggie's paycheck. Stay at the Hampton instead. Maybe her bosses can be rude to her and show her the door when business tanks!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC