For an older hotel, not bad, carpet tears in hallways. But the room, not bad, clean, plenty of towels (good thing too). Jacuzzi was great, plenty of hot water, roomy. I tried to get ahold of the front desk @7:30 p.m. for a wake up call and didn't reach anyone. Tried 3 times. Could not get internet, desk clerk did not know how to help me, referred me to the tech people 877-734-8025. Tried 3 times and the line was always busy. Said screw it and went to bed had an early day. Got up at 11:30 to use bathroom and the sink faucet fell off in my hands. Said screw it, and went back to bed (I hadn't been feeling well). I didn't want a repair man coming into my room at that hour or having to gather up me stuff in the middle of the night. I ended up brushing my teeth leaning over the bathtub. When I complained to the front desk re: these 3 issues, he was very polite and gave me $20 off my bill (only after I argued), and suggested he read the reviews on their hotel that they might learn where to make improvements, because it has such a very low rating. I stayed there because it was close to the Ann Arbor V.A. hospital. Might drive the extra distance next time.

The mattress was sagging in the middle, lamp next to bed had wiring showing, hot/cold faucet was mislabeled, carpet was dingy, bad smells, dresser had old cigarettes and trash in drawer, bathroom floor was sticky, soap was so old it broke first time we used it. As for breakfast, I could do better dumpster diving. Heater cover was coming off and towels were so worn that it might have been better to use toilet paper to dry off. Shower was not too bad and the staff was kind of friendly. Next time I will sleep in my car.

When I checked in and first went to my room, I found that there was no iron in my room and went down to ask for one--they felt so bad about that little thing that they upgraded me to a king suite with a jetted tub!

It's an older hotel, for sure, but great service, clean, and a great location. Paid almost nothing for it, so I definitely can't complain given how accommodating they were.

First off, the hotel gave away the 4 rooms we had reserved, forcing us to fit 12 people into 2 rooms as these were the last two rooms available in the entire city. Then, after giving them a credit card to "reserve" the room with intentions of paying with a different card the following day, they charged the first card but assured me it was only to verify funds. I go back and check the account a few days later and sure enough, they charged the original card.

Other than that, the room wasn't horrible, but I would never trust the sheets they provide. It's old and the AC in our room didn't work (which was unfortunate because there were no windows that could be opened in our room).

If this is the last place to stay in town, you're better off sleeping in your car.