We were from North Dakota there visiting in the area. We stayed for 6 nights. Our room was very dirty and in need of repairs and updating badly. The room still reeked with stale cig. smoke smell and it is hard on both me and my wife to breathe in those conditions. It was very noisy outside our door especially in early morning around 5:30- 6 a.m.. People talking loudly and laughing while banging things around. One complete whole day we spent with no water available to us. Early morning until after 7 p.m..in the evening we had no bathroom facilities. The room was completely useless to us with no water. When we checked out I asked that they compensate us for the day we were without services. I got a big run around that it was not within the clerks power to discount room rates and etc. Suggested that I come back later and discuss it with his supervisor. We were checking out to leave the motel, I'm coming back later to discuss it with his supervisor? Come on!! I then said I will just call the owner then. Oh, let me see here, I can give you a 1/2 day discount how would that be? We were in a hurry to get back on the road so of course we accepted it. Anyway we experienced a very bad stay as our room was never cleaned properly either compared to other motels. We will be finding our motel in Mt. Pleasant next trip. Unhappy Customer for sure!!!
- Comfort Inn Alma
- Alma Comfort Inn
