My husband and I stayed for 2 nights. During that time our room was never cleaned. We had to ask for clean towels 3 times before anyone responded. This was over a 2 hour period. The first time we called the desk we were told the rooms were being cleaned and someone would get to us. The second time we asked for clean towels we went to the front desk and were told that there weren't any clean towels. The third time we called the front desk and asked for clean towels someone was finally sent with towels. We had to hand over the dirty towels to the maid. She asked "If there was anything else she could get us" and we said that we could use another bar of soap. She turned on her heels and proceeded to go into another room where she produced a bar of soap. Now that got us to wondering exactly where my clean towels had come from!

We proceeded to get ready for the funeral and passed the maid on out way out. We thought that by time we came home that evening our room would have been made up, but nothing had been done to the room at all. We made the bed and cleaned the bathroom ourselves. And this was one of the pricier rooms.

Upon making the bed up ourselves we noticed that the mattress and box spring had orange/yellowish stains all over the sides.

The staff was rude and unaccommodating.

This was not the first time we stayed at this hotel. We had stayed there previously, but only for one night. This sure is the last time we will ever stay there. Our recommendation is to find someplace else in the area. There are alot nicer hotels.

Our family stayed for 9 nights. We could have used an elevator to carry our many things to the second floor, & it would have been easier with the children. Our room was kept in very good condition by housekeeping. A+ for them. Weekend rates shot up nearly $20 per night. Considering we stayed the length of time we did, I disagree with this policy. Hallway downstairs was a little dank smelling. Overall, the stay was acceptable.

We stayed five nights during March break 2006. After reading the reviews we were hesitant but this place turned out to be quite nice. I believe we were in room 284 which was new and clean, no complaints. The on site restaurant is excellent, the continental breakfast is also good. We would definitely stay there again.

My wife and I checked in at 4:00 pm and was a bit disappointed with the room since it was over a hundred dollars. We then went to see a movie at the local theater and returned. Well when we returned their was a wedding reception there and people all over. We just wanted a peaceful night together but it turned into the worst experience we have ever had at a hotel. The room next to us was attached by a door and their were 8 to 10 people next door being loud and belligerent. My wife went outside to see what was going on and a woman approached her and asked "What is the problem?" My wife was appawled and we packed to leave. When we went to the front desk to get our money back and start home the desk clerk simply stated that "We cannot return your money until you talk to a manager." Well a manager was not there and we live 2 hours from Alma. So now we have to call a manager during business hours and return to Alma to get our money back, if she decides so. I am frustrated. One, because of gas prices just to get there. Two, because my wife was assaulted and the desk clerk had no compassion at all. We will never stay in a Comfort Inn, or any hotel owned by ChoiceHotels.