We arrived around 11 pm in the hostel. We booked online for a private double room, when the guy showed us the room it was not yet cleaned. He even asked us if the yoghurt and the cups were ours!! It smelled very badly of sigarettes and there was no window. We asked for another room, we got a triple bedroom (one single bed and a bunkbed). We asked for 2 towels and he made us pay for them. I asked for a refund on the room, but because we had 3 beds that was not possible. We didn't even have the double bed. Plus there was a used hairbrush on one of the beds. We asked if it was possible to have a beer, there was no beer and then to order some food, like a pizza or something. He said it was no problem, but after a quick shower (dirty bathrooms with floss in the toilet) the reception was closed and dark. The guy was nowhere tobe found. So with no food and the wrong type of room we went to bed.
The next morning we only paid for a dorm, so that was the only service they provided... We left immediatly.
Too bad, because normally we have good experiences with Hi Hostels in South America.
Room Tip: No room at all!
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