When we arrived to check in to the two rooms we reserved 5 months ago through Carmen and confirmed through Carmen one week prior we were told that none were available and that we would be placed in a private residence around the corner. It was a private residence and looked like it. We immediately left and were forced to find rooms elsewhere at the high season rate not the low season rate we booked at Offenbacher-Hof. Do not trust this place or Carmen!
