We stayed for 4 nights with Brian and his wife and loved every minute of our stay.

It was such an honour to meet such lovely people and for them to open up their home to us.

The house was beautiful and I would have been happy to relax there all day! However we also found Vina del Mar to be an interesting and relaxing place, so we had to go out and visit it!

Brian was warm and welcoming and he offered helpful suggestions and advice about everything. He was always mindful of our budget too, recommending good value restaurants and things to do in the day. Town was a 10 minute walk. We liked the location because you are not in the centre but can easily get there.

Breakfast was the best in Chile.

Our room was comfortable and homely and had great towels and sheets.

Wifi was fast and consistent, and worked in our room.

We enjoyed chatting to Brian about lots of things and he seemed genuinely interested in us as people rather than just paying guests.

I would recommend staying here to anyone and I would love to go back one day.

Thank you Brian and Lea for such a lovely stay,

Jodie and Aaron

The Genross B&B was a perfect start to my Chilean vacation. Brian was waiting for me when I arrived at the front gate, and was full of advice and conversation all during my stay...and it was very helpful to get all the hints in English! Brian and LuzMary are very congenial hosts, asking when you'd prefer breakfast and what you'd like...it was very tasty and satisfying each day. I had need for an extension cord, and Brian brought it to my room each evening for my use, and he arranged my trip back to the bus station (with his plumber !) when I checked out..
They do now have wi-fi, and it worked reliably. The room is not large, but completely adequate, and everything worked well in the bathroom/shower. And most importantly to me, the house was very quiet (less noise from barking dogs than any of my other stays in Chile).
It's less than a 5-minute walk to the light-rail station for going to Valparaiso, and an easy 20-minute walk to the seaside, beach, and restaurants.
And the price was entirely reasonable as well.

My daughter and I stayed two nights in early December and it could not have been more perfect. The location, though convenient to downtown, is quiet and serene. The owners are the nicest people and we spent hours engaged in interesting conversation in both English and Spanish. The building itself is beautiful and is a beautifully restored Victorian home with a wonderful backyard garden. Breakfasts were excellent and featured fruit grown in the garden. The prices are very reasonable, particularly considering the what one gets for the money. All in all, one of the nicest places I have ever stayed in Latin America, or anywhere in the world for that matter.

Hotel Genross, actually a B&B, is in a lovely 100 year old villa, tastfuly decorated and very comfortable; the hosts, Brian a Canadian and Lya his charming Chilean wife make you feel at home from the moment you arrive and are always there to assist and advise on local arrangements. It is a 20 minute walk to the sea side promenade, but we felt save even in the evening. Brian promised to install wifi.