To start with, why is Dubai full of accommodation where they have both a hotel and appartments, but never together, then the taxi will always take u to the wrong one!
Once we arrived.... the carpet on the stairs is disgusting and should have been replaced 10 years ago. the front automatic doors don't work. the guy on reception could not find our booking, because he was looking for the wrong name. they gave us a room and key and when we opened the door to the room, it already had peoples cases in the room. thank god there was no one in the room getting up to mischief! we went back downstairs and asked for another room. we go to the second room and it has single beds when we booked a double, and it stunk of cigarette smoke, yet all rooms are suppose to be non-smoking. back down stairs while they gave us a 3rd room. BINGO, this one worked. it was quite nice, although the shower was sooooo small and no bath. guess in this place you can't get everything.
housekeeping was EXTREMELY POOR. the housekeeper was slower than a snail and our room was never serviced before 4pm each of the 6 days we staid there. i caught him sitting watching tv in the room next to ours one day at 5pm and he had not cleaned our room yet. on the second last day he didn't service it because his sheet told him we had moved out. i had to request reception to tell him to clean it and that were still checked in.
the only nice part of this hotel was the price and the Philipino reception lady who always had a smile for us.
- Jormand Hotel Dubai
