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InterContinental Residence Suites Dubai Festival City – reviews, photos

Dubai Festival City, Dubai 112225, United Arab Emirates
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InterContinental Residence Suites Dubai Festival City
Ranked #111 of 434 hotels in Dubai
4.5 of 5 stars 13 Reviews
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13 reviews from our community

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Murcia, Spain
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
“Perfect for business or long stay vacation”
4 of 5 stars Reviewed 15 October 2011
1
person found this review helpful

We have stayed several times now over a couple of years and are going back in december for 8 weeks for business and pleasure. the courtesy shuttle bus over to Festival city centre is great and covenient and runs when ever you need it day or night. Everything you need is over there from restaurants, cinema, shopping, its own Marina etc. The rooms are very spacious with all facilities including IPod station DVD and enough kitchen equipment to cook a decent meal. The staff are very friendly and helpful and the italian down stairs is fresh and tasty. The mini deli is great in the morning for a quick coffee or fresh pasta to take to your room. Its away from the hustle of downtown and Dubai Marina but still has enough going on for a longer stay including Al Badia Golf course which we can't wait to play again.

Room Tip: ask for creek side as road side can be a bit noisy
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  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InterContinental Hotels Dubai Festival City, General Manager at InterContinental Residence Suites Dubai Festival City, responded to this review
25 October 2011
Dear “DawnOrmerod”,

Thank you for taking the time to write a most complimentary review about your recent stay at the InterContinental Residence Suites Dubai Festival City.

It was a pleasure to note that you were pleased with our “spacious” rooms, the quality of service provided by our colleagues as well as the various features of our residence presents including the complimentary shuttle. I am glad you had the chance to dine in Mezza Luna restaurant and was also pleased to note that you enjoyed the fresh pasta and coffee served in the Deli . Your comments will surely be shared with the rest of the team and appreciated.

I do hope that we will have the pleasure of welcoming you back to our residence in December.

Best regards,

Tom Lord
Hotel Manager, InterContinental Residence Suites Dubai Festival City
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Dubai
Senior Contributor
38 reviews 38 reviews
Reviews in 13 cities Reviews in 13 cities
75 helpful votes 75 helpful votes
“Excellent Apartments”
5 of 5 stars Reviewed 14 August 2011
2
people found this review helpful

I stayed for only 2 nights on September 2009 in 1 Bedroom Apartment. The check in was smooth. The room was fantastic. I never expected it will be like that.

The unit is spacious and it includes all our needs. The location of the hotel is not far from the airport and to Dubai Festival City. Even though it can take 15 min max to reach Burj Khalifa Downtown. I tried the dinner and lunch at the main restaurant and it was pleasant experience.

I had no chance to try the pool area or the other facilities.

The hotel is ideal for families and for long stay. The only negative point is the rates are high. However, it deserves every penny you pay.

Room Tip: High Floor Rooms
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  • Stayed September 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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InterContinental Hotels Dubai Festival City, General Manager at InterContinental Residence Suites Dubai Festival City, responded to this review
24 August 2011
Dear “Mohi_Khater”,

I am delighted to learn you had a wonderful time during your recent stay in InterContinental Residence Suites Dubai Festival City and would like to thank you for taking the time to write about your experience here on Trip Advisor.

It was a pleasure to note that you found our apartments to be “excellent” and that you were pleased with the quality of service provided by our team as well as the various features of our residence presents. I am glad you had the chance to dine in Mezza Luna restaurant and that you had a very “pleasant” experience. Indeed, our hotel’s proximity to the airport is one of the popular aspects preferred by many. Your comments will surely be shared with the rest of the team and appreciated.

We do hope that we will have the pleasure of welcoming you back to our hotel so that we can provide you with the true InterContinental Dubai Festival City experience.

Best regards,

Tom Lord
Hotel Manager, InterContinental Residence Suites Dubai Festival City
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Oxford, England
Senior Contributor
45 reviews 45 reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
“Perfect Stopover”
5 of 5 stars Reviewed 23 July 2011

My wife and I flew to Thailand with Emirates and stayed here for 3 nights travelling in each direction, choosing this property after reading good reviews on Tripadvisor.

Our first 3 night stay was in a Studio Suite and on the way back we had a 1 Bed Suite.

The 1 Bed Suite had plenty of extra space including a double balcony, separate bedroom and a cupboard with washing machine and dryer.

Bathrooms were sparkling clean with a separate walk in shower and Elemis toiletries.

We used the shuttle service every day for transport to Intercontinental Festival City, the journey is only 4-5 minutes and this hotel is directly linked to the shopping/food center.

Most guests I spoke to were long term residents and all had plenty of praise for the hotel.

I loved the top floor swimming pool and oversized heated jacuzzi, using it by myself on 3 evenings.

This hotel is easy to recommend but do not take a Studio Suite, these rooms are too small in my opinion and you would be better off with a hotel suite.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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InterContinental Hotels Dubai Festival City, General Manager at InterContinental Residence Suites Dubai Festival City, responded to this review
1 August 2011
Dear “Lucky_Oxford”,

It is very pleasing to learn that you had a “perfect stopover” and that you had an enjoyable experience during your recent stay with us here at InterContinental Residence Suites Dubai Festival City, and many thanks for taking the time to share your experience here on Trip Advisor.

I greatly appreciate your kind words about our residence and in particular your comments regarding our spacious rooms, furniture, and facilities. We are proud to receive such glowing comments on our service, as our team pride themselves in making each guest feel at home during their stay with us and it was especially great to hear that the long term residents that you spoke to all praised our Residence. Your comments will surely be shared with the rest of the team and appreciated.

Thank you for recommending our residence to other travelers visiting Dubai and we do hope we will have the pleasure of having you stay with us in the near future.

Best regards,

Tom Lord
Hotel Manager, InterContinental Residence Suites Dubai Festival City
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Pelton Co Durham
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“Home from Home with Fantastic service”
5 of 5 stars Reviewed 20 March 2011

My Wife and i stayed here for 3 nights for the last part of our UAE trip, I'm a priority club Platinum Royal Ambassador member so you are treated like an Ambassador, we were upgraded from a Studio suite to a One Bedroom suite with Creek views. This was our first time staying at a Intercontinental RESIDENCE SUITES, the only difference from a IC Hotel to a IC Residence Suite is that its an ALL Suites resort and guests are longer stayers rather than just overnight. In our suite we had a full kitchen with washer/dryer which we found great to catch up on laundry, There is a great pool and sun deck on the 17th floor with city and airport views great if you want to plane spot? also there are on site restaurant, gym, hair salon, Business centre and located on the top floor is the bar lounge overlooking the Dubai Creek and Skyline.
You can use their free shuttle (Luxury people carrier) that goes across to the IC hotel at the Festival city mall and Crowne Plaza hotel, This service runs all day until very late at night its on call when ever you need it.
Any problem is no problem for the front of house staff, we found this out when we had a minor hiccup with tour we had booked from the UK, the issue was resolved very quickly and professionally by the concierge staff. Once again we cannot praise the staff enough.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dundee, United Kingdom
1 review
“By Far The Very Best Hotel We Have Ever Stayed In !!!!”
5 of 5 stars Reviewed 19 November 2010

We stayed in the InterContinental Residence Suites for two weeks in Oct 2010. On arrival the staff were extremly attentive, very friendly and could do no more for myself and my family. The location in Dubia is perfect as nowhere is more than a taxi ride away, and taxis are not expensive. The swimming pool facilities at the neighbouring InterContinental Hotel are fabulous, and you get free transport to and from this hotel which takes no more than 5 mins. The Italian Restaraunt in the lobby is amazing, had the best meal of our entire vacation here!!!!! The hotel room itself (we stayed in a 2 bed apartment) was truly perfect. The beds were a dream, have never slept so well, the kitchen was great although we did eat out most of the time. Our children loved the full range of TV channels and going swimming every day. All in all, I would highly recommend the Intercontinental Residence Suites, and we will hopefully be returning again next year for another visit.

  • Stayed October 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about InterContinental Residence Suites Dubai Festival City

Dubai Festival City, Dubai 112225, United Arab Emirates
Price range (per night):* INR26,325 - 47,272

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