I required a visa and made the mistake of applying through the hotel. They told me it would cost about £150 and take up to 5 working days in addition to a £1200 as security deposit. 2 weeks later, nearly missed the reason for wanting to go to Dubai and my visa isnt no where ready. Turns out that they didnt apply for it for days. I ask them to cancel, pay a travel agency $300 for an express visa and I get it in 2hours. I ask them to return my deposit and they deduct about £200 in charges and 3 weeks later no money. Spend a fortune calling them from the UK every other day. No one is replying emails.
Not to mention the rubbish standards in the hotel while I was there.
- Star Boutique Dubai
