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Holiday Inn Express Dubai-Internet City – reviews, photos

2.0 of 5
Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates
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Holiday Inn Express Dubai-Internet City
Ranked #181 of 434 hotels in Dubai
3.5 of 5 stars 163 Reviews
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163 reviews from our community

What travellers say about this hotel
  • Staff were friendly(3)
  • Good value(3)
  • Very clean(3)
  • Budget hotel(3)
Traveller rating
    47
    54
    36
    12
    14
Only show reviews for Family (13) | Couples (25) | Business (93)
Date Rating
Amsterdam, The Netherlands
1 review
“Great stay!”
5 of 5 stars Reviewed 9 February 2012

i was in Dubai on a business trip, i stayed at this hotel for 6 nights.
i had a great stay: 1st the staff were very friendly and always smiling and happy to help. 2nd the rooms are very clean and comfortable with high speed internet connection. 3rd the breakfast had a large variety of items.
in addition to that the location of the hotel is very convenient and close to the main destinations.
when you stay at this hotel, don't miss the opportunity of trying "Vista" the fine dining rooftop restaurant.

to sum it up, i will surely be staying at this hotel for all my coming trips to Dubai.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Marck H about Holiday Inn Express Dubai-Internet City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid Khaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review
13 February 2012
Dear Marck H,

Thank you so much for the great and concise review! We do sincerely appreciate you taking the time to share your feedback with other travelers on Tripadvisor. We are glad everything about your stay exceeded your expectations and encouraged you to choose our hotel for any future accommodation needs. Thank you again and we look forward to having you stay with us again soon!

Kind regards,

Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
beirut
1 review
“VERY LOVELY ENVIRONEMENT”
5 of 5 stars Reviewed 7 February 2012

I have been in dubai for nine days for a dental meeting AEEDEC 2012 , I CHECKED IN IN HOLIDAY INN EXPRESS at 26/1/2012 and checked out at 4/2/2012.
for whome are interested in this hotel i can tell u honestly and sincerly that i was very pleased in my journey in this lovely hotel for many reasons which some are :
. it is a very lovely and friendly staph from the guys at the front desk who were very helpful to the cleaning staph .
.it provided for me all the essential facilities that i needed it .
. very peaceful area, clean rooms ,comfy beds,good breakfast and the most essential for me LOVELY PEOPLE .
NB . the guy who cleaned my room every day was was very friendly thank u TERTA .
IN CONCLUSION I RECOMENDE IT FOR YOU AND SURE I WILL RESERVE AGAIN IN THIS HOTEL FOR MY NEXT VISIT TO DUBAI .

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask geoten about Holiday Inn Express Dubai-Internet City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid Khaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review
9 February 2012
Dear Geoten,

Thank you for taking the time to write a review about your recent stay at Holiday Inn Express Dubai Internet City. We are thrilled to know that you had a pleasant stay.

Your feedback is much appreciated and encouraging for us to receive such praise. Rest assured that your comments are shared with the team as reinforcement to continue delivering the highest service at all times.

Thank you, again, we are definitely looking forward to welcome you again.

Sincere regards,

Walid Khaled
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Kiev, Ukraine
Contributor
15 reviews 15 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Never disappointing!”
5 of 5 stars Reviewed 6 February 2012

We have spent five nights at this hotel to attend an exhibition at the trade center. I have tried it last year and I have convinced my colleagues this time to book it with me, as expected it did not disappoint me at all. The reservation clerk was extremely accommodating and helpful and assisted my friend in getting a entry visa. The facilities were very clean as always, room was great, clean and linens/towels were clean and abundant. Location is not far from the trade center 25 minutes by cab, and the metro station is just at a walking distance. Malls, shopping and beach are not far either. Just speak to the reception staff and they will recommend great places for you! I will always recommend this hotel and will definitely stay whenever in Dubai. Breakfast was much better than last time, my advice is to come down early for breakfast before the crowd and the long queue waiting .Unfortunately we didn’t have the chance to try the nice rooftop restaurant this time.

Room Tip: Burj Al Arab View
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 10 more reviews by AmandaWillis1980 for Dubai
Ask AmandaWillis1980 about Holiday Inn Express Dubai-Internet City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid Khaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review
9 February 2012
Dear AmandaWillis1980,

It is with delight that we read of your positive and warm comments which you have shared at the
Tripadvisor.

Thank you for choosing Holiday Inn Express Dubai Internet City again, we are extremely happy to know have enjoyed your stay and recommended us to colleagues and never disappointed you.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you again in the future.

Kind regards,
Walid Khaled
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Find something else”
1 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Checked in. Went to room. Found the furnishings to be old and worn. Decided to stay at least the night. Asked the desk for a room service menu, got a pizza delivery menu. Okay don't need that. Asked for a method to hook up to the internet. "Oh, you need a data cable!" "Well send you one." It arrived and couldn't hook up. "We'll get your another". They did. An hour later. The desk chair was old, worn to the point past use. Requested another. Was told they didn't have anything else. Went to the lobby, pointed out that there were acceptable chairs int he lobby, restaurant and meeting rooms. "Oh, let me call the night manager". "Well, yes. We'll delver one to your room!". Avoid this hotel unless you're desperate!!!

Room Tip: Do they have one?
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  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask oldfatfella about Holiday Inn Express Dubai-Internet City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid Khaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review
6 February 2012
Dear oldfatfella,

Thank you for having taken a moment of your valuable time to write a review regarding your experience at the Holiday Inn Express Dubai Internet City.

Your comments are extremely valuable to us, as we continue to strive towards improved services and facilities offered to our guests. I am sorry that your experience did not meet your expectations.
I'd like to inform you that we'll start changing our furniture and installing WIFI in all the hotel areas and many other positive changes.

We are definitely looking forward to welcome you again; assuring you will find a change into the better.It will be my pleasure to oversee your accommodations.

Thank you again and kind regards,

Walid Khaled


Best regards,
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“All what you need”
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I have visited this hotel in december for my business meeting, so fascinated by its services as well the efficiency of the hotel staff.

Loved their breakfast, price quality it is the excellent choice, the hotel will be my only choice when I visit Dubai.

Room Tip: Visit the restaurant on the roof delicious food and nice view
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ron294005 about Holiday Inn Express Dubai-Internet City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walid Khaled, Front Office Manager at Holiday Inn Express Dubai-Internet City, responded to this review
28 January 2012
Dear Ron294005,

Thank you for visiting Holiday Inn Express Dubai Internet City and for taking the time to share your experience on TripAdvisor. We’re happy to hear you say that you enjoyed your stay and efficiency of the staff. Despite some of the mixed reviews on here, we do everything we can to go out of our way for our guests, and we’re glad some like you are taking note.
The five stars you gave us for value, location, rooms and cleanliness go a long way!

Thank you, again, for your review. We look forward to welcoming you back again soon!

Warm regards,
Report response as inappropriate
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Additional Information about Holiday Inn Express Dubai-Internet City

  • Holiday Inn Express Dubai
  • Holiday Inn Dubai
  • Dubai Holiday Inn
Address: Tecom Zone, Knowledge City | PO Box 282647, Dubai, United Arab Emirates
Price range (per night):* INR4,089 - 7,897

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