The place had great service. Staff couteous to all inspite of the volumes of people there. The decor was oldish and dated, but the rooms themselves were spacious and clean. I had been there with my in-laws (who are old), and my husband was unable to come along, so it turned out to be a good choice as the staff was great.

The breakfast was good, but the selling point for us was the Kamat restaurant right below. My in-laws usually suffer a lot from lack of food alternatives, so this was great. And the food was good to boot,

Barjuman was a 10 min away, and the location was not bad, if not great either.

Another guest was complaining that the swimming pool on the top floor was dirty, though I cannot confirm this as I wasn't able to go there.

There were certain issues such as safe not working (not solved), and delayed room service, but having travelled enough, my husband and I look more at hotels'response to complaints than to the problems themselves. In proactivity, the service came out tops, but they were a little sluggish to react.

However, between the general service conditions, the staff, the Indian veg restaurant at the bottom and the breakfast spread, I'd say this is a good place.

the hotel is very well located in bur dubai and close to the airport
the staff is good and helpful but the reception area is small and mostly crowded with lots of people and this i have been there 2wice in 6 months.However the rooms are decent and hotel is very close to the main market so ideal for people who are going for shopping mostly gold shopping and foodies can get all kinds of food there in the vicinity
the breakfast as a part of the package is poor
oiverall recemmended for budget travellers or poeple wanted to spend mpore on shopping

Date: 16 Feb 2011 to 20th Feb 2011

I was told before I was leaving for India that it is not a five star property and i would not be satisfied with the service. But to my surprise, I had a complete different experience. Upon reaching i was given their big two bedroom suite in place of two separate bedrooms booked for four of us. More than that, the staff were kind and most hospitable.

I lost my shopping bags and i received great help from the staff around to help me search one.

The breakfast menu and the arrangements made with Kamath were superb.

Even my friends and cousins , who did not stay in the hotel, but came to see me , were well attended.

Of all this:
BIG ROOM, GREAT FOOD and SITUATED AT THE MAIN MARKET MEENA BAZAR makes it all worth a stay in DOLPHIN.

Thanks for making our stay pleasant, peaceful and of all Value for Money.

Filthy rooms, Unpleasant staff, not helpful at all. Big rat in a room next to gym. Rooftop pool not avalible. Door locked every time we tryed to go there. Breakfast juice served in tiny one-use cups, at what's supposed to be a 3 star hotel. We were only served breakfast the first day even though it was to be included for the entire stay according to our booking. Good location close to Dubai creek and lots of good food.