I stayed here in October 2010 for one month whilst preparing to leave Dubai. I was with my wife and one month old enfant. Poor service included

1. The hotel boast a business centre, there is no business centre at all and they charge AED 5 to scan one piece of paper. When I complained to the hotel manage they did it for free but it took them five hours to scan and email me an urgent document.

2. The pool is awful, it is not a swimming pool more like a splash pool on the roof of the building. As it is a building site its hardly the tranquility I would expect of a Dusit hotel.

3. The deli on the ground floor is excessively priced, its AED 36 for a sandwich which is about £6 per sandwich. If you get two and a drink each your loking at no less then £20.

4. The gym is ridiculous, they advertise a fitness room but its a room just stuffed with treadmills, bikes etc. No room to move, and definately not suitable for those wishing to work our properly.

5. The price is very high for what you actually get. The rooms are fine but nothing special.

6. intenet connection is sporadic and very unrealiable. When you ask the IT people to come it usually takes them a few hours to send someone. When you have urgent work this is unsuitable.

The overall accomodation is OK but this place is not designed with families in mind. For example at the front of the hotel there is no ramp only steps which makes it impossible for a pushchair or those in wheelchairs.

We chose to stay here due to the advertised facilities you are meant to get over and above cheaper accomodations but the above shows the facilities are pretty inadequate and so you would be better off staying somewhere that is cheaper, it wont have the same 'facilities' but as you wont use what this hotel has to offer you would be better to save the money.

I was looking for a comfortable place to stay for the GITEX exibition in Dubai. The hotel staff were very friendly and professional. I recommend this hotel as it has is right behind the Mall of the Emirates and in the middle of Dubai City. Now. that the guys there have my passport copy and credit card details, reservation couldn't be easier. come and see for yourself.

felix