I have been twice in this hotel because my travel agency works with them and I was not able to plan for my travel. The staff simply ignore your requests for anything(even a wake up call is considered as extra service). In my first travel(october 2008), I arrived at night and the transportation to hotel arrived late at the airport. Then they gave me a room in the 2nd floor. I did not know that there are two discos in the first floor and I could not sleep until 4 AM because of the disco's sound. The next time(aug 2009) I asked for a room in upper floors and they gave me one in 5th floor. I was naked in my room shaving when some guy entered my room with one of the hotel stuff. I was really shocked. The reception had given him the same room as mine. I do not know how it can happen!!!! They did not come for transportation and I took a taxi.
The food was good in my first trip but in the second, it was spicy. Furthermore the restaurant was full if you were a little late and you should stay in the lobby while others are eating (there is not enough couches in the lobby). Fish and chips was only chips and nobody cared to fill the fish dish again. Very bad service when they are a little busy.

Their English is terrible and you can hardly understand what they say. I do not recommend it to anybody. Go to another 3 star hotel. This time I am going to Ibis (2 stars) but I won't go to Fortune again.

This is at a very convinient location at Diera area. The facilities are very good. Food is very delicious. Value for money hotel. The management staff is very cooperative. The pool side area is very good at top floor. Majority of Staff is either Indians or Pakistanis. Some of them are also from Bangladesh. Totally Its good time.

avoid at any cost. They don't have safety deposit boxes in the rooms and they have them in the reception backroom instead. The boxes don't have combination locks, they have keys and hotel holds a spare key to all the boxes. Hotel staff opened my box and stole 1000 dhs out of it but I couldn't prove anything. The bathrooms have sewage problems and stink. Hotel staff are very very unfriendly. Food is horrible! A complete scam. Don't risk it. Email me for more info: [--]

I stayed at Fortune hotel in 2005, with my husband, and was very suttisfied . Therefore this year, I decided to book the same hotel.
I am very happy I did this, was very happy with the assistance, of the entire hotel, reception,breakfast room,service.Room was clean and tidy.any extra I needed people were happy to serve .
I had my little baby with me, 11 months, and everyone was very helpfull and kind
Hotel area is very good,only 2 minutes walk you can find supermarket, macdonalds,nandos,burger king, pizza restaurants,starbucks,restaurants.
I will definately use the same hotel during my next visit to Dubai.