I had made my parents stay in this hotel for 6 days in the month of Jan and the booking was done 1+ month prior and yet they couldn't give us proper services. There was no hot water in the shower for all the 6 days during their stay. Everytime we compalint we were told that the problem is solved. They also refused to change the room inspite of telling several times. Since they had taken the full payment i couldn't do anything. I am soo dissappointed that my old parents had to have bath with cold water in cold month of jan. Seeing them dissappointed was the worse thing to see. Please dont stay in this hotel.... nor recommend it to any1.
- Grand Midwest Dubai
