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Radisson Blu Hotel, Dubai Media City – reviews, photos

4.0 of 5
PO Box 211723, Dubai, United Arab Emirates
Hotel amenities
Radisson Blu Hotel, Dubai Media City
Radisson Blu Hotel, Dubai Media City
Radisson Blu Hotel, Dubai Media City
Radisson Blu Hotel, Dubai Media City
Radisson Blu Hotel, Dubai Media City
Radisson Blu Hotel, Dubai Media City
Ranked #147 of 434 hotels in Dubai
4.0 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveller rating
    38
    67
    26
    10
    4
Date Rating
Henley on Thames, England
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Pretty good - a few gripes”
4 of 5 stars Reviewed 1 February 2012

Good things
Breakfaedst - all very good - converted me to a "can't be bothered" to "let's sit for an hour"
WiFi free and worked everywhere
Room was cleaned and tidied very well - shocked to find that someone had bothered - to wrap up my USB cable for me!
Clean
Well furnished
lots of other services that I don't need while working
3 hour laundry
Very comfortable beds


Bad
Cupboard door broken
Shower unusable (either cold or dangerously hot - literally 1mm could make the change). 1" clearance from shower head (5ft 9") which couldn't adjust (probably broken)
Marble floor sloped the wrong way so you would often find a pool of cold (dirty) water in the shower [room 736 since you ask]
I am sure they will fix (except the shower floor) under 100% satisfcation guarantee but I felt that I shouldn't have to mention the door (someone tried to shut it each day)
Drop out on TV channels seemed quite high (but I don't know if that was the hotel fault).

Ludicrous mini bar prices; the shop in the nearby internet city (head at about 11 o'clock out of the door) sells a diet coke at Dh1.50 (the coca cola corporation helpfully print this on the can); this is apparently enough for him to make money (and serve it from fridge). The radisson have a not very cold offering (the fridge is built into a nearly airitght box - so gets red hot in the the little cupboard and then doesn't do much [why do so few hotels understand thermodyanmics?].
Anyway, they ask for Dh20 - and I bet they buy at a better price than the shop guy.

I know they all do it - but being ripped off this badly leaves a bad taste.

Room Tip: note thre are two towers so its a logn walk and two lift trips if the services you need are in the o...
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IanCHC about Radisson Blu Hotel, Dubai Media City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francois Galoisy, General Manager at Radisson Blu Hotel, Dubai Media City, responded to this review
11 February 2012
Dear Guest,
Thank you for your comments, which help us improve our standards.
We have fixed what was broken and will address the shower floor in our 2013 room renovation. Will review also the minibar cupboard. The TV server was defective and was changed.
We hope to have you again at our hotel.
Best regards
Francois Galoisy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
39 reviews 39 reviews
Reviews in 22 cities Reviews in 22 cities
5 helpful votes 5 helpful votes
“All you need as business traveller”
5 of 5 stars Reviewed 23 January 2012

The business rooms provide a lot of space and all amenities you need as business traveller. Flawless free of charge WiFi, coffee machine in the room, huge king size bed, fresh fruits, complimentary bottled water etc. The hotel itself provides bar, restaurants, and all the usual facilities.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SummerGB about Radisson Blu Hotel, Dubai Media City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxfordshire
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“Could have been better for a business hotel”
3 of 5 stars Reviewed 18 January 2012

I spent two days here. My first issue was that they did not have enough staff on reception. I had to wait what seemed like an age to get someone to check me in. This also presented problems. My visit was for business we had booked a meeting room and this is where I took real issue. The meeting room had been booked by the office. A few mistakes were made by the office with regards to timings. I had wanted to have our food that had been ordered in the same room and at the start of the meeting - 1pm as opposed to 3pm that the office requested. First of all i had to plead that they serve the food at 1pm. I had to be put through to some manager who eventually got the kitchen to agree to the time change. 1pm came and went and there was no food. I had to keep coming out to speak to the waiter and the elusive manager on the phone. Rather than continue to bore you with the detail I again had to plead to ask that the food be brought on to the meeting room. Food that had been ready at 1pm eventually got to us at 2.38 pm! Obviously some items were cold. The manager on the phone said the waiter could not take instruction from me as he was "only a waiter". Surely in a business centre there should have been someone that could issue instructions. All the issues led to me having to come out of my meeting about 5 times - not good. I could go on but they really need to improve the way they handle customers. Yes we got things wrong with the booking but they were not insurmountable issues. I also deal with customers and they make mistakes but the mark of good service to my mind is how you handle things when things go wrong.

On a positive note I really liked the Italian restaurant - great service and food. Probably where we got the best service. Rooms are ok. Breakfast not bad.

Location is good if you are visiting a nearby company. Not one I would recommend to a tourist.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask LadyinOxfordshire about Radisson Blu Hotel, Dubai Media City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Great Hotel in a Business area”
4 of 5 stars Reviewed 5 January 2012

This is a friendly and well run Hotel, in a business (media) area. Not bad Value on Dubai terms
Internet was fats, meals excellent , staff very friendly and helpfull.
Location not to bad, as fairly central and taxis are cheap in dubai anyway.We had a family with 3 rooms, beds comfortable - ppol area great for Kids.
No Views to speak off , and no shops close by, however i would stay again.

Room Tip: in main part of Hotel - not the wing as a LONG walk through 2 elevators.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask thanksmate about Radisson Blu Hotel, Dubai Media City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Good value for money”
4 of 5 stars Reviewed 14 December 2011

My family stayed here overnight recently - my husband and I live in Abu Dhabi, and we did not want to make the trip back from Dubai late at night when we had activities planned in Dubai the next morning. The hotel is well located, and there is no shortage of cabs, which was useful for us. The bedrooms are small but perfect for short stays, and the bed - while smaller than those in most hotels - very comfortable. The bedroom windows have blinds that completely block out the light, which is great for that extra bit of sleep after a scorching Arabian sun rises (at 5am in summer). The bathroom was also perfect for a short stay. As a couple, the room might get a bit cramped for a stay of more than a few nights. It is probably aimed at a business market - i.e. one person per room, in which case it is just right.
The breakfast was good - although not outstanding, and the coffees excellent.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Amanda V about Radisson Blu Hotel, Dubai Media City
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Additional Information about Radisson Blu Hotel, Dubai Media City

  • Radisson Dubai
  • Dubai Radisson
Address: PO Box 211723, Dubai, United Arab Emirates
Price range (per night):* INR7,897 - 16,467

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