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Dubai Palm Hotel – reviews, photos

Al Muteena Street | PO Box 21969 Deira, Dubai, United Arab Emirates
Hotel amenities
Dubai Palm Hotel
Ranked #375 of 434 hotels in Dubai
2.5 of 5 stars 36 Reviews
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36 reviews from our community

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Traveller rating
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Date Rating
Las Vegas, Nevada
2 reviews
5 helpful votes 5 helpful votes
“Terrible, dirty rooms, Rude and Angry Female Receptionist,no sleep”
1 of 5 stars Reviewed 30 April 2011
3
people found this review helpful

Can it get any worse than this hotel? The reviews don't lie. This is the worst hotel I have ever been. This is NOT a 3 star hotel but a very dirty and loud motel. We were greeted by a very rude and angry female receptionist who was angry at us for no reason. She was the most unpleasant person we saw in Dubai. The so called 2 bed room suit had only one dirt bathroom which was leaking all the time we stayed there. There were not enough towels and house keeping almost non existence. There were smear of blood and stain on the mattresses. The music was so loud at nights even after we changed our room and went to the 3th floor (highest floor) still could not sleep until 2 pam. The smell in the hotel is intolerable. The food is awful. Although I appreciated the vegetarian options but the quality was so bad I couldn’t eat breakfast there even though I paid for it. The prostitutes around the hotels makes it not family friendly and unsafe. They even called our room and asked if we want a gust. My husband and I couldn’t wait to get out of there. Don’t go there; there are many good hotels in Dubai.

Room Tip: don't go there is Terrible
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  • Stayed November 2010, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
“I will never stay again!!!”
1 of 5 stars Reviewed 26 March 2011
1
person found this review helpful

Unfortunately, the Hotel was in a prime location but the facilities and service is not at all good.....

There are several bars on-site and makes me feel unsafe in the place.

The smell in the corridors as well as in the room is terribble.

To my surpirse, the Breakfast was aweful.... only boiled eggs and sausages with French Toast, no other viands... additionally, the venue is not conjusive for an early breakfast.

  • Stayed March 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
“Terrible”
1 of 5 stars Reviewed 28 January 2011
1
person found this review helpful

I was one of the most unfortunate persons to stay in this hotel.
A flock of hookers rushed to me and offered their ‘services’. Counter boy (Neeraj) and other Bengali staff were good; else it was a nightmare to stay over there. I booked the room through a booking website, but hotel owner insisted to pay 75 AED = US$ 20 (extra), I had no other option but to pay.

As many as 7 night clubs don’t let you sleep until it struck 03:00 AM. Breakfast was disgusting and I won’t take it even if it is offered free. I was amazed to see owners of the hotel (Mr. Meesam & Mr. Muhammad) checking ‘breakfast tokens’ in a very rough manner. Isn’t this an insult of the guests?

Parking is offered ‘free’, but you will have to pay AED 25/night, while getting ur car back,

At the ground floor, is an Indian restaurant (Kalpaka Vadi), don’t step in there, Food is worse and prices are high.

Rooms are bad, with old carpets. I did call at the reception so many times to clean the bath room and provide soap and towel but it was all in vain. TV had only 8 channels. You will have to change the channels manually or buy battery cells for the remote to bring it operational (as I did).

  • Stayed September 2010, travelled solo
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 2 more reviews by Luckyblessed for Dubai
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
“Terrible”
1 of 5 stars Reviewed 15 January 2011
1
person found this review helpful

just terrible you can not sleep until 2 am when bars are clossed because of load noise, spilliters leak water to the curtain and made it dirty , trust me do not test it

  • Stayed January 2011, travelled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 2 more reviews by tirdadkia for Dubai
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portsmouth
1 review
1 helpful vote 1 helpful vote
“will you be happy to awake to staff in your room at 2am when asleep children?”
1 of 5 stars Reviewed 26 August 2010
1
person found this review helpful

no mistaking room here just mistake that daughter was disturbed and awoke to find staff member in room-he fled -hotel comment i know you will forgive it was mistake-MISTAKE YOU HAVING A LAUGH !! Ladies no way go here !! Lucky kids not woken !! And ladies not in good area very rough and very dodgy characters on street .Hotel basic ,smelly and pool area being dug up.Forget Dubai in summer and Ramadan believe me nothing pleasant about the experience-definetely wont be back even if win lotto

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Dubai Palm Hotel

  • Palm Hotel Dubai
Address: Al Muteena Street | PO Box 21969 Deira, Dubai, United Arab Emirates
Price range (per night):* INR2,744 - 5,489

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Dubai Palm Hotel
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