If you're looking for a spacious yet cost effective accomodation, this is the place. Clean and simple, the room we had was enormous with three massive bedrooms, three toilets and two bathrooms. Fully equipped kitchen with dishwasher, washing machine, dryer and fridge and a seperate dining area and lounge area with flat screen tv and dvd player. Not many options to eat near by but train station close by and a mini market to stock up on essentials just behind the building. Customer service was friendly but nothing to rave about. Fabulous pool on the rooftop with lifeguard , however, be careful on the very slippery floor. Didn't make for a relaxing time by the pool when young kids got out in fear they would smash their heads on the floor but as long as you were in the water it was beautiful.
Overall, a comfortable stay.

We stayed in a 3 bed apartment for 9 days (grandparents, parents and 2 kids)

The service at hotel is great, all the staff are very friendly and helpful, pool is nice, even used the gym a couple of times.

We had a problem with our fridge, it was replaced within 2 hours

The apartment was cleaned every day to a high standard.

Location is a short ride from the airport (40 Dirhams), metro stop right outside, good local take aways, not far from the malls, hypermarket a 5min walk, a bit further for the attractions (metro/taxi will get you there)

Would stay here again (my wife has high standards when it comes to hotels, she was impressed)

I lived at these apartments for ~8 months over a period from Sept 2010 to Dec 2011. I had a 2 bedroom apartment on the 41st floor.

If located somewhere good or bad really just depends on what you are looking for. It is pretty close to the Dubai Mall, which is about 5 minutes by taxi. A Metro Station is literally right in front of the building, which is convenient - you can get to anywhere along Sheik Zayed using the Metro. Mall of the Emirates is the other big mall, and the Metro Station there connects directly with the mall. Lots of food places within 10 mins walk along the street, pubs in the hotels, and with a convenient mini-mart 2 buildings down.

If you plan to be doing tourist type activity and partying, then this is probably not the right area to be looking for, and you should look further down Sheik Zayed, more like in the Marina area. To get to the Marina from Chelsea by taxi will cost about 50 Dhs, so you're looking at 100 Dhs cab fare for every round trip. Madenat Souk near the Burj Al Arab will be about 60-70 Dhs round trip. It adds up to a lot if you are frequenting that side of town.

The apartment was spacious, though a bit old (not very old though). They have 1, 2 and 3 bedroom apartments available, I never saw a 3 bedroom. Mine had 2-1/2 bathrooms, with the master en suite. The master has large window-walls right around (mine was a corner) which overlooked Sheik Zayed and the Burj Khalifa. At night, this was a particularly nice view. I always kept the blinds and curtains pulled back.

Small TV included in the master. Larger (42" I think) included in the living room. As I mentioned before, the age is starting to tell on a few things, such as the furniture, but it's not too bad. Big dining room table also in the apartment.

The 2nd bedroom feels a bit cramped, but both bedrooms have good closet space. Bathrooms are decent enough. Since I had the apartment booked on long term, I had cleaning done 3 times a week - 2 full cleanings, and 1 half cleaning (sheets not changed unless specifically requested). Be sure to find out what exactly is included before booking in terms of cleaning schedules. For bed sheet changes, you generally have to specify that you want it done. Cleaning was good, nothing exceptional but pretty standard for a hotel.

Kitchen is pretty decent, with a nice stove. Fridge is good size for a couple, washing machine and dryer included in the kitchen, along with dishwasher, microwave, and toaster. Be sure you ask about the washer and dryer, as I believe the 1 bedroom apartments have the 2-in-1 washer / dryer combo, which from what I've heard do not get the job done. Also, be sure to check for the instruction booklet of the appliances in the kitchen, otherwise you will be scratching your head.

The service at Chelsea could be better. Any problems you have, when you speak with the front desk, they send someone from "Engineering" or "Maintenance" to sort it out. For simple issues, that's fine, but for bigger problems, you're facing a task. The personnel they send up are always just simple troubleshooting technicians, and no matter how much you explain the problem to the front desk or the Techs, and inform them of what you've tried already, they show up and do the same thing. After some time, my dryer simply was not functioning well. These dryers have no vent, so there is a water collection sump at the base that has to be emptied every 1 or 2 loads (note also that this is not in the manual, so look out). It turns out the dryer required a major servicing. Every time I called the front desk to tell them it was not working properly, they would sent up an "Engineer" who is usually an Indian or Philippino technician. He shows up, checks the water sump, and puts on the dryer. He hears it running, so then tells me it is working. After about 5 days of going through this every evening, and trying to tell him that it is running but not drying (a concept he never understood or simply did not know enough English to understand), I eventually got my secretary involved and had the matter escalated, when it finally got sorted out.

There were multiple instances of similar occurrences regarding service, which was pretty frustrating at times.

They offer apartments on both long term and short term stays, so the price varies a bit depending on your booking.

Overall, I would say it was a good place to stay, but if you're easily frustrated with service, and / or going to be very touristy on your visit, then look elsewhere.

I recently stayed at the above hotel and will have to say that I will never stay there again. Location was really good and the beds were super comfy but on the downside I am a bit of a clean freak when it comes to hotel rooms and this room was not clean. The furniture in the living room was stained and broken, when I pulled back the curtains to the patio window the back of the curtain was covered in some brown stain with the same stain all over the window ledge (it had not been cleaned at all) and the kitchen was really dirty.