I am so glad that I read Trip Advisor's Review for Grosvenor Hotel. It was well worth every penny.... and given another chance, I'll be coming back and staying at the same hotel. The hotel lobby was just fabulous. The room was spacious, big bathroom, toiletries was impressive (bulgari), with lanai overlooking the Marina..The bed was very comfortable with free wifi in your room and the lobby(FYI ..most of the 5 star hotels requires you to pay for a wifi)and also the customer service was just on top of everything...

I had my breakfast buffet at this hotel and all I can say was "OMG!"the service was just excellent, the quality of the food was just superb... I had carrot and orange juice, and you can tell that it is fresh.There's a waitress who is close by to cater for all your needs and who fold for your napkins everytime you stand up and get back to your table. I tested their service and tried to request for a 4 minute boiled egg and pretty surprise that they delivered it to my table.

The hotel is by Dubai Marina and if you love strolling, then this is the hotel for you.

Checking out of the hotel was also very pleasant...overall,One of the Best Hotels I stayed in!!!!

Nothing to say, our stay was at the Grosvernor House was just perfect! We loved it!

We had big expectation with this hotel, due to the excellent reports of Tripadvisor in particular regarding the service. We were really disappointed! At the arrival in the Suite we booked they forgot to take my partner's suitcase and we had to call them to ask for his luggage and they didn't know what we were talking about...ok don't bother...then the receptionist asked us about our preferred time time to have the room cleaned but they didn't care absolutely about this during our 2 days stay!Imagine that we asked for the room to be cleaned at about 11 a.m. and when we came back from the sea at 3 p.m. the room hadn't been made yet!We called the service and they said that they would have come immediately but it took another 30 minutes to come and then another 40 min at least to clean the room! I was astonished about this but it wasn't the end yet: we asked the reception to book for the aperitif at Burj al Arab and I swear we had to ask to 3 people before they did it. They always forgot to do it! When at the end we left the hotel , really disappointed, not a word to apologize and last but not least they also kept blocked the amount of money they had taken from my credit card as a guarantee when we arrived for a week after we left. This had never happened to me before! The hotel decor itself was good and also the Club Lounge but I have to say that for being a hotel that was rated n.1 in Tripadvisor for its service I was really disappointed and I can't believe to other people positive experiences for the service of this hotel.

We had an absolutely fantastic time in Dubai and the highlight was our stay in The Grosvenor House Hotel. This hotel is out of this world in terms of comfort and level of service. We stayed in a fabulous junior suite with views of the marina and the most comfortable beds imaginable. B'Attitude (the spa) in Tower 2 is wonderful, the pools are great and we also used the shuttle service to go to the beach.
The Buddha Bar for style, cocktail, sushi/sashimi and people watching was so much fun and the Skyview Bar was good too. Staying Club Level / Level 5 (Tower 2) is a MUST; buffet breakfast, lunch, afternoon tea and evening food/drinks reception is all included. We have stayed concierge level in 5 star hotels in Las Vegas and New York but there is no comparison with this hotel. Every single member of staff is an asset and the Management should be commended. From the time we were met at the airport and escorted to our waiting car (BMW) to take us to the hotel, the service was exceptional. We thoroughly enjoyed ourselves in Dubai celebrating a special birthday (the hotel knew this and beautiful flowers, cake and wine were waiting for us in the room when we arrived, i am only sorry that because we were both so tired, we forgot to take a photo!) and we look forward to going back to this wonderful hotel.