Transiting from kuwait to mauritius via dubai, i had about 20 hours to kill. I accepted the advice of airport staff to stay at this hotel. But regrettably it was disappointing experience.As a solo traveller, i found the room old and smelly.The bathroom was cramped and not working.The staff of the discotecque after i had my dinner asked me to order more drinks to continue stay at the club while awaiting my transport to airport. (complained later to management)...
My only good points about the hotel is they allow early moring check-in and location of the hotel in the heart of the city.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 May 2012
Dear Guest,
Greetings from Lotus Hotel, Dubai !
We refer to your stay at our Hotel and thank you for choosing us as your preferred residence while in Dubai.
We thank you for your comments regarding our services and facilities.
I have noted your comments and assure you of corrective action.I am glad to inform you that we are presently in the process of upgradation of our facilities with a complete new look for our lobby, Bar, Coffee Shop, Rooms,etc.to ensure you have absolute comfort & luxury soon at our hotel!
While looking forward to welcoming you back to Lotus Hotel,Dubai we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need.
Thank you.
Kind Regards,
Wajeed Bagwan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC