This is a truly bad property. The reception area is unimpressive, smallish, dated, tired.
The rooms are very basic, with old furniture, an ancient TV set, inadequate bathroom facilities. It is a hotel which remains untouched for the last 15/20 years.
The TV channel selection was extremely limited, there were no amenities at all in the room, the carpet was dirty, the beds squeak. Really, not a lot can be said in its favour other than they were nice enough to give me a free ride to the airport early one morning.
It is a pity because the hotel location is good, better than some of the 'modern' areas. It is more the real Dubai, a mixture of old shops, real restaurants, and a decent mall all within walking distance. There are, of course, much better hotels in the same area as the Lotus and in the same category.
The Lotus is a no go-zone and should only be used as a last resort. On top of that, it was anything but cheap for what was on offer.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
16 May 2012
Dear Guest,
Greetings from Lotus Hotel, Dubai !
We refer to your recent stay at our Hotel and thank you for choosing us as your preferred residence while in Dubai.
We thank you for your comments regarding our services and facilities.
I am sure your feedback will motivate all of us to work harder towards our goal of 100% guest satisfaction. I have noted your comments on rooms, Tv channels and assure you of corrective action with immediate effect.I am glad to inform you that we are presently in the process of upgradation of our facilities with a complete new look for our lobby, Bar, Coffee Shop, Rooms,etc.to ensure you have absolute new comfort & luxury soon at our hotel!
While looking forward to welcoming you back to Lotus Hotel,Dubai we assure you of our best services as always. In the meantime, of course, please do not hesitate to contact me or my colleagues for any further information or assistance you may need.
Thank you.
Kind Regards,
Wajeed Bagwan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC