I actually stayed at this hotel a number of years ago, when my son was about 13 years old. The hotel was perfectly adequate - fairly basic, but good value for money. I recommended it to my mother, when she stayed over in Dubai and she was really happy with it too.
The thing that really stood out was the helpfulness of the staff. My son was taken ill in the middle of the night ,with severe chest pains. The security guy carried him down to the lobby and then two of the staff on reception (plus another man, who I later learned was a guest!) took us to the hospital and actually stayed there all night with us. As my son seemed much better the next morning, but needed to wait for the results of some tests, I encouraged them to leave. They did so reluctantly, but told me to ring the hotel to be picked up, when we were ready to go. The guy who picked us up insisted on carrying my son into the hotel (much to his embarassment!!) I would have posted this review sooner, but have only recently learned of Trip Advisor.
A very big belated thank you to all concerned.
- Hotel San Marco
- San Marco Hotel Dubai
