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Metropolitan Palace Hotel – reviews, photos

5.0 of 5
Al Maktoum Street, Dubai, United Arab Emirates
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Metropolitan Palace Hotel
Ranked #81 of 434 hotels in Dubai
4.0 of 5 stars 220 Reviews
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220 reviews from our community

    Trip type
Traveller rating
    93
    83
    21
    10
    13
Date Rating
Manama, Bahrain
1 review
1 helpful vote 1 helpful vote
“Marhaba.........”
5 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

I had booked this hotel through a travel agent from Bahrain and this hotel was well recommended by them. Since I was with my family and was on holidays I wanted to stay somewhere near the beach front but however looking at the price factor they were bit constraint on my budget and decided to go to this hotel which was on the other side ,Deira. They also have their other hotel in Jumeirah on the beach and they do provide beach access at a very nominal fee which is an added advantage.
I was with my wife and 2 kids and had booked for an executive room. Upon check in the manager around showed me the room that I was booked for and also showed me a suite and I decided to go for suite with an additional difference as it was ideal for my family as the room had living room and master bed room and this gave us the additional space required.
The executive room offers you a lot of benefits such as breakfast, tea/coffee through out the day and the happy hours in the evening which is a true value for money.
Apart from this there are also plenty of supermarkets around for your small needs and commuting is at utmost ease as the metro is just 5 minutes walk away from the hotel.
Excellent staff around with seamless service, what else do you need? Great!!!!!!!!!
Always look for that Indian Manager around who always has a pleasant smile on his face for any of your needs.

Room Tip: Book for an executive room or the suite.
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ahmad A about Metropolitan Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
12 February 2012
Dear Guest,

I loved to read your response and to feel how much you enjoyed our hotel. Your comment is absolutely GREAT!!! We always thrive to accomplish a good quality of service, where our guests satisfaction matters most for us. I really hope to have the pleasure of welcoming you back in the not too distant future.


Regards,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“A great value hotel with excellent customer service”
5 of 5 stars Reviewed 11 February 2012 via mobile

We have just returned from a five night stay and found the hotel to be really good. We received a complimentary upgrade upon arrival which was a pleasant surprise. The restaurants offer good quality food. The best thing about our stay was the staff, they were so helpful. In the bar we were made to feel like really valued customers and the band were brilliant. We would definately stay again.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sarahstealth about Metropolitan Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
11 February 2012
Dear Guest,

Appreciate your wonderful comments regarding your recent stay with us at Metropolitan Palace Hotel. We are delighted to read your awesome comment that we were able to make your stay a memorable one, by providing you the positive experience.

We would like to thank you for your support and kind words of appreciation.

We hope to see you again very soon for your next stay in Dubai.


Yours sincerely,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tbilisi
1 review
1 helpful vote 1 helpful vote
“A good Hotel”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

I was here with my family and it is brilliant. The busy part of Dubai is located here and this hotel had real 5 star service. Rooms are Ok, we had deluxe kind of room. Staff is attantive and services good

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Dimitri S about Metropolitan Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
4 February 2012
Thank you for taking the time to write a review about your recent stay at the Metropolitan Palace Hotel Dubai.

I greatly appreciate your kind words about our hotel. We are proud to receive such good comments on our service, as our team pride themselves in making each guest feel at home during their stay with us.

I do hope that we will have the pleasure of welcoming you and your family back to our hotel in the not too distant future.

Regards,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Fabulous & Excellent Hotel!!!!!!!!!”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Once I reached the airport as directed by the hotel staff earlier I proceeded to their hospitality desk where I was well received and took me to their shuttle service area. Once I arrived at the hotel it was a very warm welcome by the door man to the reception. Since I was there for more than 2 weeks I requested for a quitter room which was well received by the reception and as preferred by me I was given a non smoking room to. Everyone at the front desk are true professionals and addresses to all your needs. Since I was on a business trip in Deira the hotel catered to all my needs as the hotel is easily commutable to all the shopping areas and the biggest plus point is the Metro Station which is just behind the hotel.
They also have a well equipped health club with a roof top swimming pool.
All the staffs in the hotel are excellent in what they do and if you’re staying for long time they will also recognize your likes and dislikes.
I truly recommend this hotel to everyone staying in Deira and it’s absolutely worth when compared to other hotels around.

AF

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Alex F about Metropolitan Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
11 February 2012
Dear Mr. Alex,

On behalf of the hotel team, a big thank you for your review. It is also great to hear that our staffs were able to make you feel welcome throughout your time with us and managed to cater to all your needs.
We are looking forward to welcoming you back in the future!

All the very best,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newyork
1 review
1 helpful vote 1 helpful vote
“Excellant stay....”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Lately I had been to Dubai, and my agent had booked in a 4* hotel near the city which was not that comfortable and then upon my request moved me to Metropolitan Palace. I was impressed firstly at the reception when I was received with a smile by the lady on the counter...she was beatifull and sweet too. The room was clean and smelling good and as well the restaurants too... being a person much on fb was happy with their Internet and wifi connection in the lounge. The staffs are very friendly and helpfull at all times....impecable..

I would recommend this to my friends and will also stay in this hotel on my next visit...

Room Tip: I was on the executive floor so it was huge and well done ....905
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RichardsonW about Metropolitan Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
27 January 2012
Dear Guest,

We are delighted to hear from you that you had a wonderful stay with us and your comment was highly appreciated and became an inspiration to our team. We at the Metropolitan Palace Hotel are looking forward for your next visit.

Thanking you,

Yashvanth Gowda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Metropolitan Palace Hotel

  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace
Address: Al Maktoum Street, Dubai, United Arab Emirates
Price range (per night):* INR4,960 - 10,366

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