We stayed at the Jumeira Rotana for two and a half weeks whilst visiting family for Christmas and the New Year and were delighted with the excellent service and the friendly, always smiling staff. Our family live a few kilometres from the hotel and we had no trouble commuting between the two addresses in the very cheap taxis, which the porters summoned in an instant whenever required. We found moving around Dubai very easy, using the hotel as our base and made use of the excellent public transport system as well as taxis. Riding the 'Metro' rail system is a wonderful way to capture an overview of the city - see http://www.rta.ae/wpsv5/wps/portal for more information. Our room was kept beautifully clean and the toiletries and coffee & tea making facilities replenished frequently and generously. We sometimes stayed in our room for part of the day and housekeeping accommodated our comings and goings by keeping an eye on our movements and cleaning once we'd gone out. On days when we weren't out for the day, one or the other of us was still in and out quite a bit (shopping etc.) and even when housekeeping hadn't been able to get into the room til 4pm to clean, they'd still come back to draw the curtains for the evening, creating a cosy and welcoming atmosphere for us to come home to after dinner with the family. Our stay at Jumeira Rotana was wonderful and I wouldn't hesitate to recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 January 2012
Dear Diana C,
Thank you very much for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review.
We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services and facilities especially with the housekeeping service which you have mentioned. Your positive comments will be shared with all the employees of the hotel.
We do hope to see you again very soon and make your next stay as impeccable as you had your last stay.
Yours sincerely,
Hani Mansour
General Manager
Jumeira Rotana Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC