We have been to this hotel on several occasions & always felt we had value for money.
This time was not the case
The nibbles on the bars were not out you had to ask for them or you would not get any. They have stopped serving cashews all together. The Executive lounge used to be self service hot buffet at happy hour serving chicken prawns etc . This time they served you a small portion & you had to ask for more as they would not ask you.
The lager they served was from another room & to my horror it was from CANS this is not acceptable from a 5 Star hotel... I had to ask for a bottle & all i got was a poor bottled lager.. When you have 5 people in your family & you upgrade to executive club i dont expect to be served cans of beer if i wanted that i would have gone to Benidorm AI..
Hilton need to address the little cut backs they are trying to impose whith out there guests realising BECAUSE WE DO i will NOT go back to the Hilton Again until i hear different, Was not impressed. However I would try The Atlantis on the Palm looked round it & was impressed
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Centre
- Add Photo
- Add Video


