A cold welcome at reception desk (at 6AM) where my passport was retained (why not a copy instead) ? A standard room with poor maintenance, but quiet place at early morning, and good rest anyway.
Breakfast was another story. not enough seats for the guests, so that after I proceed to the small buffet, I found my seat occupied by a couple, and I had to walk around during 5 minutes with a plate in hand before I get a seat ! No coffee available (only hot yellowish water which may be tea). Not enough cutlery, not enough food ! Staff obviously tired by this out-of-control operation. I could manage to drink some "tea", cottage cheese, and one slice of bread with marmalade, no more.
When asking if, as an extra service, it was possible to make a print of my boarding pass, the reply at the reception desk was a blunt "no printer".
During this time, the duty manager, to show his concern, was reading newspapers in his office.
One good point (the oly one) : the concierge who was helpful when storing my baggage into the storeroom, and later when calling a taxi for me to go to airport...

We stayed here because we got a good deal on a room. I called the previous day for an airport pickup and when we got there...no shuttle. I had to call the hotel and they told me I had no reservation even though the previous day I was confirmed with the room and the pick-up. They told me to take a cab. Then the night shift men were very rude to me at check-in. However they day shift made up for them. I wouldn't stay here again if given the choice.

Started badly when there was noone to pick us up at the airport, we paid for a cab and was reimbursed.. room was perfect, clean, bed very comfy, however the shower was broken, they fixed as soon as we complained. dinner in the restuarant was something else, the waitress swore blind that the brown drink she gave us was gin!!!! when we knew it was jack daniels. that was the bad points, pool, ok not great but clean, service was overall good. if you dont want all the frills, you want a bed for the night, in deira then thats what you get. In our opinion there are better hotels out there for the same price.

stayed only for two days even though i feel very comfertable. nice break fast and rooftop swimming pool was really cool with bar aside. room really clean and neat. but the minibar inside room was emply even withouht a bottle of water. 15 dirhams per hour for usage internet was really too much while 3 dirhams perhour available outside hotel.