We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hyatt Dubai – reviews, photos

5.0 of 5
Al Qutaeyat Road | PO Box 7978, Dubai 7978, United Arab Emirates
Hotel amenities
Grand Hyatt Dubai
Grand Hyatt Dubai
Grand Hyatt Dubai
Grand Hyatt Dubai
Grand Hyatt Dubai
Grand Hyatt Dubai
Ranked #22 of 434 hotels in Dubai
4.5 of 5 stars 548 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

548 reviews from our community

What travellers say about this hotel
  • Pool area(19)
  • Very good(9)
  • Wafi mall(8)
  • Market cafe(6)
  • Star hotel(4)
  • Room service(4)
  • Taxis are cheap(4)
  • Creek view(4)
  • Club lounge(4)
Traveller rating
    375
    131
    25
    10
    7
Only show reviews for Family (98) | Couples (168) | Business (149)
Date Rating
Fredericia, Denmark
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Very impressive”
5 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

Stayed at the Hyatt for 2 nights in october with my wife and 2 kids.
The hotel was one of the best hotels we have stayed at ever. Upon arrival I asked if they had connecting rooms - there were non available at the time but the very proffessional girl at the check in desk very kindly upgraded us so we had 2 huge connecting rooms - it was FAB. Rooms and bathrooms were spotless, beds very good og we had a nice view of Dubai Creek. Only minor thing to complain about was the dusty windows - but being in the desert that is hardly surprising. Rooms facing the Creek are considered the best - I personally think the rooms facing the Burj Khalifa would have the best view as you can watch the light spectacle at night. Rooms facing the Creek have a nice view at day time but who stays in the room when all of Dubai is waiting to be explored ?
Eating at the Grand Hyatt will have you spoilt for choices - there are many restaurants - quite expensive but this being a true 5 star hotel what would you expect ? We ate at the The Market Cafe which was perfect with kids - there were 5 different serving stations serving Italian, Indian etc. Prices were very reasonable - kids meals, ice cream etc. all half price. There is also an Italian café and deli with fantastic pastries and gelatin - it is not to be missed.
Outside there is a huge tropical garden with pools, pool bar etc. Again everything spotless and very well maintained. Kids section had 3 slides and lots of other stuff to keep the kids busy.
Overall The Grand Hyatt is a very impressive hotel - fantastic service minded staff and overall pleasant and safe - please go you won't be disappointed.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DKThomas about Grand Hyatt Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Contributor
20 reviews 20 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“The biggest bathroom ever”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

I stayed for 8 nights for a bussines trip, I didn't visit much of the hotel, only the restaurants. This hotel is real five stars, the room service cleans the room twice a day. Complementary fruits and mineral water were provided, ice cubes were also availble upon request. Although the hotel is big eight elevators from each side wouldnever let you wait for a minute to have one. For my room 1117, it was big with all the amenities (even a printer) overlooking the gardens and the swimming poolsand what I liked the best was its big bathroom, the biggest I ever had with a body body balance which I used to weight my bags at departure as well. The breakfast was rich with tastifull fruits, if you stayed there don't miss their yougort as well, so fresh. We had our meetings at al-mezian hall, which again was perfect, quite and comfy and they offered so much in the coffee breaks. The hotel is not in the downtown area, but taxis are on the door with the regular price, it costs 20-25 DHS to get to the shopping area. The metro station is not very far, I used it once, but not recommended if you have luggage or if it is hot. I would highly recommend this hotel.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Khaled_Atef for Dubai
Ask Khaled_Atef about Grand Hyatt Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riyadh, Saudi Arabia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“One of the best hotels in Dubai”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Grand Hyatt Dubai is like a vilage in the city of Dubai. A large food court with numerous restaurants and cuisines to choose from. Outstanding service and nicely decorated hotel rooms. Particularly the Grand Club on the 14th floor provides excellent breakfast in the morning, a good selection of canapes in the evening and a nice spot to meet with business people throughout the day.

Room Tip: The Grand Club rooms are at the upper level of the hotel starting from the 11th floor.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PeterDiekman about Grand Hyatt Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Home away from home”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

I was on a Bollywood film promotion tour to Dubai with the film stars.Grand Hyatt Dubai is one of the finest hotels we stayed at. The rooms are very spacious, serene and a lovely view. Excellent food and a great staff. I also had a promotional event at one of their banquets, I must really appreciate their efforts and very well managed event. Their staff was at our service for every little assistance and ensured everything went smoothly and everything is taken care of. Being from Bollywood Its always our first choice for all our events and the best stay option for our stars and the teams travelling.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask SvetlanaSharma about Grand Hyatt Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south africa
Senior Reviewer
6 reviews 6 reviews
“Great service and management”
5 of 5 stars Reviewed 20 January 2012

great hotel with exceptional service and facilities .we stayed there after new years with my 3 kids and after a small mix up with my connecting rooms , the night manager was brilliant in handling the problem and making sure we were comfortable .(upgrading us to a better room with club facilities)
the pools, spa,kids club and the general set up of the hotel was amazin . i had stayed here previously and wondered whether it would live up to the memory . it did that and more .
will defnitely stay here again .

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by fosman for Dubai
Ask fosman about Grand Hyatt Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Grand Hyatt Dubai also viewed

Le Royal Meridien Beach Resort & Spa
4.5 of 5 stars 1,904 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d301584?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Dubai Jumeirah
4.5 of 5 stars 1,590 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d306662?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Grosvenor House Dubai
5 of 5 stars 1,071 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d507352?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 434 hotels in Dubai, ranked by popularity »

Been to Grand Hyatt Dubai? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Hyatt Dubai

  • Hyatt Dubai
  • Dubai Hyatt
Address: Al Qutaeyat Road | PO Box 7978, Dubai 7978, United Arab Emirates
Price range (per night):* INR9,084 - 25,469

Owners: What's your side of the story?

If you own or manage Grand Hyatt Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Hyatt Dubai
Show the lowest price for this hotel (from our partners)
Show Prices