This was my fifth stay, after having been here for the first time in 1997, and I can state that also this time there are many pros, and namely:
The private beach, long 800 m, is very clean,with umbrellas and sunbeds well spaced, three swimming pools and an excellent service provided by the many and helpful beach and pool attendants.
Rooms are well equipped, quiet, clean and comfortable.
Restaurants, except one, are good, with a sumptuous breakfast buffet and plenty of very varied foods.
The hotel staff, once again with one exception, is efficient, professional and friendly without beeing intrusive.
Two computers are at guest's disposal, with no time limits and free of charge.
Prices are not particularly high.
Thus, my judgement about the basic things is absolutely positive, so at it had been in my previous trips.
However, I have found some negatives not present in the past, and here are a few ones even if acknowledge that most of them are not very important.
I had booked, receiving confirmation, a room with twin beds but after the check in (at 1 a.m. after a six hours flight and one hour of taxi ) I entered a room with a king size bed; but at that time...
In the room bathroom there is a bidet, but apparently the management doesn't know that this useful sanitary fixture requires also fitting towels with the relevant rack.
The staff at the reception is plentiful but neither very efficient nor very professional, apart from 2 or 3 persons.
Inside, there is one bar only which, even worse, doesn't open before 78 p.m.
The Italian restaurant, and I am sorry to say it, is just at the acceptability limits. In fact the spritz ( a very popular Italian aperitif ) is well done but served in a glass containing a mountain of ice cubes and therefore in a couple of minutes it becomes very watery,the spaghetti are overcooked and the pork escalopes are very tough.
And here is the most annoying negative. At the check in the receptionist has wanted my credit card to get from Amex the "authorization only " for a sum probably sufficient for the extra-room expenses, practically everything apart from the room : meals, drinks, internal shopping,etc.This request is very unusual and it might have been acceptable only ( thing not done), if previously mentioned in the two pages of the booking confirmation received at due time and detailing the hotel terms . And perhaps this is one of the reasons why the Jebel Ali is not any more a member of The Leading Hotels of the World.
In a few words:this hotel is still a good one, but not so good as it was in the past.
Rinaldo Pellegrini

Maybe the one hotel in Dubai with all inclusive, which was simply superb. Far from city centre (30 miles), bud thats one of few negatives I have found during my 3 night stay (taxi aprox. 30 USD to city centre). Beautiful area surrounding the hotel, private beach, couple of pools, bars, restaurants, simply fantastic paradise. Rooms good, clean, furnished. Maybe not 5 star, but very strong 4 I'd say. Fantastic staff. Very helpful, always with big smile on their faces. One guy even saved me from the cheater in taxi, ho wanted me to pay five times more then usual rate. Never seen that before.

Very friendly hotel, little bit oldschool, but good service is guarantee.

I stayed in a suite in the new bit of the hotel for a few days during the Abu Dhabi Grand Prix. I had a lovely room overlooking the gardens and then down to the sea. I was out much of the day in AD but the facilities looked good and the restaurants I tried were good. Staff were friendly and the whole place was very clean. The beach was nice enough but overlooks the half finished Palm Jebel Ali but notwithstanding that the water seemed clean and there were plenty of tropical fish about. The reort is 30 minutes from Dubai and an hour from AD but the roads are good and these days the traffic is light! Get a hire car, its much cheaper than getting cabs. So all in all a nice quiet place. Not perhaps the best if you want lots of night life and / or to be near the Malls in Dubai.

went with husband and 2 children. we all had an amazing holiday. weather fantastic. lots of great fishing. food in the main restaurant was out of this world with a different dining experience each evening. would definately like to return.