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Novotel World Trade Centre Dubai – reviews, photos

4.0 of 5
Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Hotel amenities
Novotel World Trade Centre Dubai
Ranked #183 of 434 hotels in Dubai
3.5 of 5 stars 348 Reviews
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348 reviews from our community

What travellers say about this hotel
  • Swimming pool(6)
  • Very good(5)
  • Breakfast buffet(4)
  • Business traveller(3)
  • Friendly and helpful(3)
Traveller rating
    62
    169
    71
    30
    16
Only show reviews for Family (64) | Couples (51) | Business (138)
Date Rating
London, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
“Typical Novotel”
3 of 5 stars Reviewed 12 February 2012

We recently started using this hotel and the feedback has been favourable. This is my first time in this hotel.
In usual Novotel fashion, the entrance is grand and inviting, giving the impression of better to come. Peel off the surface and it's the same as every other Novotel around the world.

The rooms: I think Mr Novotel must have got a "job lot" of beds from somewhere, because they are as hard as the ones in all his other Novotels! If you don't sleep well on a hard bed, then don't stay here!! The room facilities: It's nice to have tea/coffee in the rooms, the other amenities are the same. Cleanliness was OK.

Internet: Luckily for me we get internet included in our contract, it is fast and reliable. Not sure what they charge normally, but I do disagree with over-priced internet!

Breakfast. Average. Very very busy with semi-attentive staff, they are constantly on the go so have little time for "customer service"!!

Location wise it is excellent. AED15 (£2) in a taxi to the Dubai Mall where you will find everything from designer to basic and plenty of restaurants. The Gold souk is a bit further AED 30 (£5) but always worth a visit if you want good prices and like bartering!

Personally I wouldn't stay here through choice, but it is OK for a short visit.

Room Tip: Higher the better!!
See more room tips
  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jammydodger0905 about Novotel World Trade Centre Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry Brinte, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 February 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated, we are currently congregating feedbacks from our guests to make sure we are taking every step to correct and improve the areas. We are pleased to inform you that a full maintenance program will be done and hoping that all issues will be addressed.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.

Sincerely yours,


Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Excellent value, clean and comfortable”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Wonderful property, clean and cosy experience. Ideal location, very close to - monorail, Dubai mall. Also not very far from mall of emirates. Sumptuous breakfast with good spread. Amazing pool to cool you off. Overall a good experience.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask AVH12 about Novotel World Trade Centre Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry Brinte, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 February 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves.

We look forward to welcoming you again at Novotel WTC.

Sincerely yours,

Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Nice
1 review
1 helpful vote 1 helpful vote
“Stay at Novotel World trade centre Dubai - Jan/Feb 2012”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Thierry Brinte, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 February 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.

Sincerely yours,


Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
jeddah
Senior Contributor
23 reviews 23 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“great small buisnessman hotel”
5 of 5 stars Reviewed 31 January 2012

what a surprise, i have been to dubai many times before, always staing in "big name " hotels, but this time it was novotel , small, very friendly , clean, and just about what i needed hotel. located close to monorail, major shopping malls, and most attractions.Great morning breakfast, dinner . staff very helpfull, and polite, Rooms are small,but when on vacation who spends time in a hotel?. try it and you should not be dissapointed, and another important note there were NO CHILDREN, perhaps because it is located next door to world trade center, you dont need to rent a car when in Dubai {personal prefrence} shattle to most attractions is provided,

Room Tip: non smoking, trade center site,
See more room tips
  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 7 more reviews by marginjeddah for Dubai
Ask marginjeddah about Novotel World Trade Centre Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry Brinte, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 February 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves.

We look forward to welcoming you again at Novotel WTC.

Sincerely yours,

Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran, Iran
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Clean, Cosy, Comfortable”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

I went there with an old friend and we found it clean , quiet and comfortable with a fantastic breakfast and good location since its only 5 minutes drive to Dubai Mall and not so far from the mall of Emirates . rooms are not so big ( who cares !) but with a greaaaaaaaaaaaaaaatttttttttttt sleeping quality ... sheets felt soft and smelled greaaaaaaaat :) Mmmmm...
After all you are in a Novotel ...

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Saniban about Novotel World Trade Centre Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thierry Brinte, General Manager at Novotel World Trade Centre Dubai, responded to this review
16 February 2012
Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your comments is highly appreciated, positive feedback from satisfied clients is our greatest reward - thank you.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves.

We look forward to welcoming you again at Novotel WTC.

Sincerely yours,

Thierry Brinte
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel World Trade Centre Dubai

  • Novotel Dubai
  • Accor World Trade Centre Dubai
  • Dubai Novotel
  • Novotel Hotel Dubai
Address: Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Price range (per night):* INR4,960 - 14,378

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