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Holiday Inn Downtown Dubai – reviews, photos

4.0 of 5
Al Rigga rd, Dubai 29499, United Arab Emirates
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Holiday Inn Downtown Dubai
Ranked #180 of 434 hotels in Dubai
3.5 of 5 stars 82 Reviews
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82 reviews from our community

    Trip type
Traveller rating
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    10
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Date Rating
Singapore, Singapore
Top Contributor
100 reviews 100 reviews
Reviews in 43 cities Reviews in 43 cities
74 helpful votes 74 helpful votes
“If you have better choice, stay somewhere else”
3 of 5 stars Reviewed 20 February 2011

As I have never been to Dubai and the trip was pretty last minute, did not make an effort to search around

The hotel is near the airport without doubt of about 10-15 minutes drive away. From the facade of the building it looks old and the lobby was nothing to talk about. However, on arrival the service was good and they ensure that we are checked in early but without giving the room.....just paperwork. The duty staff in charge then invited us for breakfast and told his colleague to treat us as "VIP".....but guess they said this to everyone as we certainly was treated like VIP and we thought we were given complimentary breakfast as being Gold member of Priority Club, one of the privilege is advance check in so I thought the breakfast was complimentary but well we were charge for more than USD 20 for each person for that "can do away without it" breakfast.

However credit has to be given to the room that though the facade of the hotel looks old, the room are comfy and spacious. The furniture looks dated too but overall the room is good.

As the hotel is located far away from most mall, it means having to take taxi to most destinations, as we were in Dubai only for a stopover, I would say we did not really have much of an impression of this hotel.

If given more time, would check out other alternatives for sure.

  • Stayed February 2011, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask The_TravellerSg about Holiday Inn Downtown Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manama, Bahrain
1 review
“Family friendly”
3 of 5 stars Reviewed 24 January 2011

Very convienent to access the metros.
Reasonably priced

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MGK_11 about Holiday Inn Downtown Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schiedam
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“VERY BAD. ROOMS ARE DIRTY AND SMELLY”
1 of 5 stars Reviewed 17 January 2011

Hi All,

My honoust and straight forward review about this old lowclass hotel.
Don't book this hotel in Deira, it's old in a bad condition and very smelly.
Follow my advice and go for Holiday in Barsha or any others in the area. There are plenty good quality hotels in Downtown in Dubai. Definetely this one is not as expected.
Once arrived, a manager called Mr.Cajetan from India at the reception will treat you like if you are not welcome, without respect. Unbelievable. Imagine you arrive late and tired and then this Mr Cajetan (Reception) acts like a Nono in front of you.....I can't believe that a worldclass fivestar hotel hires such unexperienced unprofessional receptionist.
Then when you come to your room the very bad room smell and carpet smell is mascared by dozens of toilet refreshers sprayed in the room.
Bathroom is dirty, furniture is old and falling in pieces. No view from the windos at all. I will never book this hotel again..

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Messut about Holiday Inn Downtown Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Top Contributor
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Reviews in 48 cities Reviews in 48 cities
39 helpful votes 39 helpful votes
“A bit worn out but may be convenient”
3 of 5 stars Reviewed 4 January 2011

The hotel might need some refreshing (my room door was not closing (but this has been efficiently fixed in 15 minutes), the swimming pool is not exactly appealing, the furniture is a bit old, etc) but overall the room is rather comfortable and clean. Breakfast is generous if not original. The trick is about location: If you want something rather close to the airport and the old city, this is a good choice, but if you want to be close from the center and modern "attractions" (are there really attractions in Dubai anyway?!) then it will take some time to move around. In my opinion, an hotel to consider if you have little time and don't want to stay at the airport.

  • Stayed December 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JMGeneva about Holiday Inn Downtown Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIDTManagement, Front Office Manager at Holiday Inn Downtown Dubai, responded to this review
5 January 2011
Dear Guest,

Thank you for taking the time to share your experience at Holiday Inn Downtown on Trip Advisor.

We appreciate your constructive feedback and your recommendation. We are constantly working to improve our services and facilities and your comments are valuable to us.

We hope to welcome you again to our hotel.

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
benidorm
Senior Contributor
36 reviews 36 reviews
Reviews in 30 cities Reviews in 30 cities
6 helpful votes 6 helpful votes
“short break”
4 of 5 stars Reviewed 11 December 2010

retutning from australia and decieded on a 4 night stopover
found staff very helpful and obliging
i would recommend getting a price up front from hotel if considering hotel transport; tended to be double local taxi
pool area a bit disapointing and some maintenance work needed
overall good

  • Stayed November 2010, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tony4848 about Holiday Inn Downtown Dubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIDTManagement, Manager at Holiday Inn Downtown Dubai, responded to this review
27 December 2010
Dear Guest,

Thank you for taking the time to share your experience at Holiday Inn Downtown on Trip Advisor.

We appreciate your constructive feedback and your recommendation. We are constantly working to improve our services and facilities and your comments are valuable to us.

We hope to welcome you again to our hotel.

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Downtown Dubai

  • Holiday Inn Dubai
  • Dubai Holiday Inn
Address: Al Rigga rd, Dubai 29499, United Arab Emirates
Price range (per night):* INR5,406 - 11,480

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