Like other reviewers we booked two tours through Best Shore Trips but were picked up by North Tours - when we asked the reason they said Best Shore Trips were just one of their Agents so you might as well book with North Tours at the start. We were asked to contact them with our room number when we reached Dubai but there was no telephone number on the website, only a mobile number. We missed a call on our mobile from them the night before the tour because we were asleep but when we tried to call in the morning we couldn't contact anyone. We eventually made contact after numerous calls and were picked up by North Tours and taken to another large coach for our tour. Whilst we enjoyed the tour it did not do what was described on their website - "it did not take us to the Abra station to take a water ferry to cross to the opposite side of the creek to set out on foot to navigate through the bustling alleys towards the spice and gold souks" - in fact the only thing we saw of the spice and gold souks was a 20 minute stop on the bus on a main road that had shops that sold spices and gold - we certainly didn't see any "bustling alleys" and this was a disappointment. The Dhow River Cruise was most enjoyable from the point of the cruise, good food and very relaxing which we needed after the terrifying road trip we had from our Hotel to the Dhow - the driver was late picking us up and also had to pick other passengers up - he lost his way and was constantly on the mobile whilst driving trying to get directions of where to go and was driving at an alarming speed through the back streets. We finally located the other passengers and he then sped to the Dhow arriving at 8.30 pm which was when it was sailing. Thankfully we had a different driver take us back to the Hotel after the Cruise. Would I use this company again, no - I'd book with North Tours who are the ones who actually run the tours.
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