I happened to arrive the following day in the early hours of the morning due to a problem with my flight. However, upon letting the hotel know by phone, they reassured me that my reservation is safe and they were expecting me.
Check-in: when I arrived I was well looked after, the check-in staff were polite and friendly and spoke good English. The Manager there was very efficient and my bags were take from me at the door and in my room before I was - I was impressed by this!!!
Check-out: sadly this was the worst part of my stay. Check-out is a long process. I was made to wait until my room was checked. I was also asked if I wanted a taxi - which I did - and I was ordered one of the unlicensed taxis. When I queried this. I was told he had a metre and it would cost the same. I was happy with this but not happy with being told was taxi to take especially when I asked for a licenced taxi.
Other: the pool area is small and shielded. It had five sun beds only which were taken quickly. I didn't use the gym. They also have a sauna and steam room which looked good. The breakfast was fine and fit for Russians who like the stodgy stuff. It wasn't for me but the toaste, fruits and yoghurt selection was fine.
TIP: if you're travelling by taxi from the airport be sure to tell him to take you to the "Grand" Landmark Hotel, not the Landmark Hotel which is a few streets back. As the Gand Landmark is relatively new, some of the taxi drivers do not know where to find it.
- Official Description (provided by the hotel):
- The 4* Landmark Grand Hotel brings you a host of outstanding services -whether you want the best business facilities, a classy vacation or a weekend escape! Perfectly situated on Riqqa Road, opposite the iconic Al Ghurair Shopping Mall in the heart of downtown Dubai, the Grand is at the hub of exceptional business and shopping experiences located only 2 minutes away from Union Square Metro.You will be greeted with impeccable hospitality, as you are welcomed into any of our 174 well-appointed rooms and suites. ... more less
- Reservation Options:
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