This was our fifth visit to Dubai , stayed 5 nights in a standard room with my wife and 14 year old son .Fantastic service levels and an amazing hotel . Previously stayed at The Mina Al Salam , twice at the One and Only Palace and The Hilton Jumeriah beach . I think most quality hotels in Dubai are at a level which is difficult to compete with but the amazing staff and opulence of Zabeel Saray make this hotel difficult to compete with . We were on a half board package and had two great evening meals in the main restaurant , this can be taken on a buffet basis or al a carte or a combination , a very good idea which we have not ome across before . Breakfasts every morning were excellent with a large choice . Three nights we ate at the Madinat Jumeriah
cpmplex , Toscas Italian which was ok at the Madinat , Beachcombers at Jumeriah Beach Hotel and our favourite which was Shimmers at The Mina Al Salam , all were included in the half board dine around .
Many people have mentioned the location on the Palm , I think if you want a beach holiday in an amazing hotel you will not regret staying at the ZS , roughly it is about a 20 minute drive from the start of the palm to the hotel ( about 10 mins to Atlantis and similar again ) plus about 20 speed humps . We used the hotel courtesy bus which serves Wild Wadi, Mina Al Salam and the Mall of the Emirates , we found the bus was always on time and always had seats available . Taxis are not expensive about £10.00 one way all the way from the Dubai Mall or about £5.00 for shorter journeys .
Drinks and food are expensive in the hotel but no more than many other hotels worldwide and for the service you receive I believe the costs are justified .
We are big fans of Dubai and would with out doubt be delighted to stay at this superb hotel in the future .
Well done Jumeriah Group .
Every room has a sea view , either looking out the front over the sea to the Jumeriah Beach/Marina a...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 June 2012
Report response as inappropriate
I am delighted to read your complimenting review of your recent stay with us at Jumeirah Zabeel Saray and thank you for recommending our hotel on Trip Advisor.
We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging so many positive elements of your stay particularly our high levels of customer service, culinary fare and our opulent facilities.
I am also delighted to read that you will be returning to stay with us at Jumeirah Zabeel Saray. We certainly look forward to welcoming you back to our Resort, and to continue ensuring your stays with us impress you and provide such fond memories.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC