This was a stay that I would like to forget, we stayed in 2 rooms with our 4 children and still it was very cramped. The rooms very small and crowded even for 2 adults. One bathroom had a broken shower nozzle, towels were not changed and had to ring repeatedly for extra towels. It was also very very noisey. Location very far from all activities and shopping, had to taxi everywhere.
So if your on business even then I would think twice3 about staying here.

Redeeming point the staff were friendly and generally helpful.

Pro's
-Hotel is Clean
-Adequate by western standards
-Great Breakfast

Con's
-Neighborhood is a bit far from a lot of stuff
-No free local calls, even if you dial the wrong number and get a busy signal

They will take a copy of all passports for people staying. We were not asked for a marriage certificate as some hotels threaten. Our hotel room was clean and looked similar to what you would expect out of a newer holiday inn express in the United States. It sounds like upper floors have a good view, but the upper floors are smoking. Room included a fridge, tea maker ect. We brought our own soaps because reviews said soaps were not in the room- which isn't entirely true- there is hand soap and hair/body wash in the shower- but they are installed similar to what you would find at the gym. Smell good, but I still prefer distinct shampoo/conditioner. Hotel breakfast each morning had delicous croissants, chocolate croissants, bread, jam, cheese, cucumbers, pita bread,tomatoes, olives, lebknah (Cream cheese/sour cream stuff), some kind of egg (scrambled or hard boiled), some kind of sausage ( Turkey Bacon, Beef Breakfast Sausage, Chicken Breakfast Sausage - sorry fellow non-muslims- no real bacon), and either potato croquets (kinda like tots) or baked beans, yogurt, cereal, juice, a very nice coffee machine, and huge supply of tea. All in all- much better than what you'd get at a Holiday Inn Express in the states.

A few minor down sides - internet is 15 AED for 30 minutes even in public areas and only public areas have wifi. This promised free shuttle is questionable at best and not free to the airport. If you want to do a desert safari hotel will quote you 225 AED - we found it online for 150 AED - But I recommend saving your money on that tourist trap of an experience. We asked the hotel for some metro/bus instructions to get some where and they simply told us to take a taxi. We also ended up paying 5 AED per phone call. Even though they were like 2 minutes each to set up the safari. We also paid for the mistake call we got a busy signal on.

So although we had a few gripes, for what we paid for it, it was more than adequate by western standards. Clean, comfortable, all around pretty good.

Stayed here 1 night. Arrived very late - midnight - and although there were several front desk staff and no other customers, check-in took forever. Room was clean, but on the smaller size. Bathroom clean and very basic equipped. Breakfast basic, but ok. The hotel is located in a dock/harbour area with nothing interesting nearby. Friendly and helpful staff.

I was here during new yr time and stayed for 4 nights. I am a platinum member of the priority club and chose this hotel due to proximity to Jumeirah beach and elite membership in priority club. I have a mixed feedback of this hotel. Let me start
Good things:
1. Breakfast was quite good, certainly better than holiday inn express hotels in the US! I am a vegetarian and still could manage well for 4 days
2. Fully functional basic hotel, and I didn't experience any difficulty during my stay
3. Front office people are fine, except a few which I will talk in the next section

Not so good things:
1. I did not get any benefit of being a platinum member! All the rooms are same so no upgrade, but at least they could have given me corner room (which they didn't); I was told that I will get 'free' newspaper every day which I didn't; and breakfast is anyways free for everyone. So do not expect a special treatment at all.
2. This is a very basic hotel so do not expect any service; no concierge, no room service etc. One night I fell sick and called up reception requesting to send a bottle of water and charge to my room, but the guy refused point blank saying there is no service, and said come downstairs, pay for it and take it to the room! I know that there is no room service but some flexibility should be there! Similarly once I asked for a baisc info, a nearby grocery store but they said there is no conceirge!
3. Its difficult to get taxi from the nearby metro station

Room rate during my visit was exorbitantly high so it wasnt a good value for money. However I don't think rates are usually high. Set your expectations properly and you'll be fine.