The staff are really BAD at speaking english, they do not understand if you say more than three words.
We asked for direction where the mall with the big fontain is (Dubai mall) and they said Mall of Emirates. They don't listen and don't smile or say "hallo" when you pass by.
The "cleaning" of the room were under all critique! We had to ask for something every day! The toilet paper was out, only 3 of 8 lamps were working, they didn't clean/change the glasses, no duvet cover, they didn't change the towels... Two days they didn't clean at all!
The only positive was that the AC worked very well, they had a securitybox and small refrigerator in the room. Beds are comfortable, rooms are cheap and the Metro are close.
