I returned to the Angsana for a weekend with my family as my first stay was stay on a buisness trip in January was very pleasant, however on the return trip the room was not clean, stains on bed, dust everywhere and the room attendant seemed annoyed that he had to redo the room. Breakfast buffet was downgraded from my last visit and deffinetly not up to any 5 star standards. Service was below average and not even the restaurant manager seemed to know what was on the menu.
I asked to speak to senior management regarding this issues but was told that noone was on duty.
Spend your money somewhere else as they dont seem to care at all about their guests.
- Angsana Hotel Dubai
