Absolutly abyssmal experience with mydubaistay.com!! MSG is the parent group, which was just reviewed by another user who alse hated the experince, where to begin!!!
On arrival on entering the apartment disgusting, chewing gum stuck to the cupboards, dust all over the floor, shower blocked and would not drain, never seen a more disgusting apartment in my life!!
On complaining we eventually got cleaners to come round and clean again!
We were never given a beach card, anyone who has stayed on the palm will tell you without this you cant get access to beach, pool or gyms, we chased and chased mydubaistay.com to get the cards with broken promises everytime, i called 5 times on the first day alone, we were then given someone elses card and told to lie to the gym staff that we were from another building!! ridiculous unprofessional bunch of idiots!
I basically spent the ween running from gym to gym being denied access, with frequent visits to mydubaistay.com offices to try and get them to sort it out. DO NOT ever stay in any apartments managed by mydubaistay.com they are the most incompetent bunch of people I have ever come across in my life!!
Also now the situation with beach cards is even worse no one apart from long term tennants or owners can get access to the beach, any holiday lets will have to pay £10-15 a day per person!!
