Front desk staff polite and helpful but restaurant staff did not really understand the concept of customer service. Waiters required repeated requests to take orders. Coffee shop was better and served real ground coffee.
Food was ok but the business centre made several mistakes regarding internet charges. Internet access is via a prepaid card and is more expensive than elsewhere in Iran at $5 per hour.
As with other hotels the chance of air con working is minimal.
- Kowsar Hotel Esfahan
