I use Trip Advisor often when I travel and wasn't expecting much after I read the reviews for this hotel. As soon as I arrived I was pleasently surprised. I don't think some people have seen soviet or communist architecture because this place is not in that category. More European colonial I would say. The first and most important point to remember is that this hotel is in KSA with all of the lifestyle restrictions that imposes. So I wouldn't travel from outside of the country to holiday there but if you are in or around Jeddah then this is the in place to go. I believe there is more freedom for Saudis within the compound too.
The staff and management were great I thought. There were a lot of europeans at the hotel due to the event we were working on and the hotel tried to accommodate all requests as best they could. English was spoken by pretty much all staff to a lesser degree but I always got my point across and they always tried to help. Room cleaning was patchy as were the selection of different electrical sockets available in the rooms.
The food from the kitchens was limited in scope but top notch for quality especially the seafood, particularly the jumbo prawns. Also recommended is the lemon juice with mint drink that was occassionally available in the restaurant.
I was there as the Holy Month of Ramadan began and it was at that point that the hotel quietened down. Up to that point the entire night is taken up with the kids slamming doors and sliding around the stone floored corridors, the women and girls driving about in golf buggies and the male members of the family ripping it up on quads and motorbikes or cruising in their humvees with the rap music turned up. A taste of Arabian Grafitti although it should be no suprise that they are petrol heads. That all changed during Ramadan as I don't think it is so popular to holiday at that time if you are muslim.
The swimming pool was a no-go area for me. I think I saw the bottom of the pool twice in the month that I was there. This could partly be explained by the modest habit of the girls and women to swim in their clothes, although not totally.
As I was working nights and sleeping days I didn't get to see the coral reef or use the jet-skis but both are there. it has to be said that if you swim outside of the designated zone you are likely to get hit by a jet-ski going at full speed as they have no limit or policing of the riders, who are children a lot of the time. The Red Sea is salty but clear and beautifully blue so no problems there at all. That said you will see the sight of women in their abayas sat up to their nacks in the sea on plastic chairs so be prepared to swallow a little water.
On the whole for it's location and the restrictions within the country I thought the hotel made a good fist of looking after us.
