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Sheraton Hotel Jeddah – reviews, photos

5.0 of 5
North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
Hotel amenities
Sheraton Hotel Jeddah
Ranked #10 of 61 hotels in Jeddah
3.5 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    17
    16
    4
    7
    5
Date Rating
The Hague, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very comfortable hotel in an interesting city”
4 of 5 stars Reviewed 13 March 2011
1
person found this review helpful

Last week I was staying at Sheraton Jeddah and had a very interesting and pleasant stay. The service is very friendly and the Chinese restaurant on the top floor is really good of quality and service. There is nice pool and even access to their private beach club that is amazing! The GYM is amazing and has great and new equipment.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RobertOudshoorn about Sheraton Hotel Jeddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGMJeddah, General Manager at Sheraton Hotel Jeddah, responded to this review
10 August 2011
Dear guest - thank you so much for your feedback. It was great to read that you enjoyed your stay with us. Be assured that your comments about the Chinese restaurant have been passed on to the staff of the restaurant. The comments about the gym are noted in particular as we have recently re-opened this completely upgraded and expanded facility. At present one wing of the hotel is closed for a complete renovation, reopening in October 2011 with brand new rooms and facilities. We look forward to welcoming you back in the future, perhaps in one of these new rooms?! Sincerely, Edwin Wijkhuys - General Manager
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Dubai, United Arab Emirates
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“What a terrible hotel - How has it got these reviews??”
1 of 5 stars Reviewed 28 February 2011
1
person found this review helpful

I am at a loss to understand how anyone liked this hotel. There is genuinely nothing I can think of that I enjoyed from the moment I got there until the moment I checked out 1 night later to go to the Hilton.

I think the issue is that I was put in a separate block just next to the hotel. I was told these were standard rooms, but they were absolutely awful. They smell, they were old, they were dirty. And despite complaining to the conceierge, they were rude and after 45 minutes told me I didnt have to stay if I didnt want to?! I even asked the bell boy if there was anywhere better to stay in Jeddah, and he implied that this was the oldest most run-down hotel there was so anything was better!!

The food is awful in the restaurant, the gym was a tiny little area with machines from the 1960's in it, and when I asked for a business center they told me I could sit in the lobby!

Genuninely cant think of anywhere I would less like to stay. If you are in Jeddah, go to the Hilton its only about 3 minutes down the road.

  • Stayed December 2010, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Chris295424 about Sheraton Hotel Jeddah
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SheratonGMJeddah, General Manager at Sheraton Hotel Jeddah, responded to this review
10 August 2011
Dear guest, thank you very much for your review. Obviously we are very concerned about your comments, and we have taken your feedback to heart. If, despite your obviously negative feelings, you will return to our hotel you will find that the room and hotel wing you stayed in is completely renovated. This includes literally everything from top to bottom. The building has been taken back to the bare concrete and we have started again from there. This is just one phase of the complete rejuvenation of the Sheraton Jeddah. You will also find the completely re-done and enlarged fitness centre with the latest, state of the art equipment. I have no doubt that you will be impressed! Future renovations and additions include the opening of 2 new restaurants overlooking the Corniche and Red Sea, and the renovation of our club floors. We are lucky that, due to the lay our of our hotel in various buildings in the hotel gardens, the impact to our guests during renovation time is minimal. Therefore, I look forward to welcoming you back to our hotel, and feel free to ask for me at the reception and perhaps I will be personally able to show you our exciting plans! Sincerely, Edwin Wijkhuys, General Manager
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“Its the location and the big rooms”
5 of 5 stars Reviewed 9 February 2011
2
people found this review helpful

The location is superb not too far from the airport and overlooking the Red Sea. My room was very big and looked out over the sea which was very relaxing in the morning. The restaurants are ok, breakfast is quite elaborate in the restautant, less so in the lounge. There are also several fast food outlets and a starbucks immediately next to the hotel on the beach road. I found the service to be friendly and efficient, and I enjoyed my stay.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bizzibee72 about Sheraton Hotel Jeddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonGMJeddah, General Manager at Sheraton Hotel Jeddah, responded to this review
10 August 2011
Dear guest, thank you very much for your comments. We are obviously delighted that you enjoyed your stay with us and look forward to welcoming you back to our hotel on a future visit to Jeddah! Sincerely, Edwin Wijkhuys - General Manager
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Leadenham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Food could improve”
3 of 5 stars Reviewed 19 December 2010

Nice stay, Beautiful renovations, pity the food went down hill since last time i was here. Breakfast was ok but nothing really eye catching for lunch or dinner. Certainly not geared for westerners with western taste buds. It was pleasant other then that so ill return on my next buisness trip. Hopefully by reading managment will do something with the food!

  • Stayed November 2010, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask chefman about Sheraton Hotel Jeddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
1 review
“Brand new Fitness Center, great value!”
5 of 5 stars Reviewed 18 November 2010

This was my second stay at Sheraton in Jeddah and I enjoyed it again, I can say as "usual" the food was great and service pleasant, but what really amazed me this time was the brand new gym/ fitness center all in Sheraton jacket as the Health Club Manager explained to me, Sheraton Fitness by Core Perormance they call it, it certainly makes the hotel an even better value (together with the Link@Sheraton) especially for a health freak/ business traveller as my self. Nice to see they have healthy additions on the menus too.

I will be back!

This review is the subjective opinion of a TripAdvisor member and not of

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Niranjanrunner about Sheraton Hotel Jeddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sheraton Hotel Jeddah

  • Sheraton Jeddah
  • Jeddah Sheraton
Address: North Corniche | PO Box 14315, Jeddah 21424, Saudi Arabia
Price range (per night):* INR12,818 - 28,255

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