I spent a couple of days in Luang Prabang and had been recommended Haysoke Hotel by a colleague who is a frequent visitor.
It is an above average hotel with all the basic stuff needed. Not luxourious but ok for the price.
Staff was friendly, when I complained about the breakfast eggs were cold, they had a new round cooked up immidiately. Also they were very helpfull when i needed bike rental and general info on the sights to see.
All in all a good experience, I would stay there again.

I stayed here for 3 nights recently, during a group tour with Explore. This was my second visit to L P and I was really looking forward to it. Unfortunately, staying so far from the centre just takes the edge of your enjoyment. Yes, you can walk, but it's 15 minutes brisk walk from the Post Office end of the market. Yes, you can grab a tuk tuk, but that brings the usual hassle of agreeing a price, bargaining...... and you're less inclined to bother if you're on your own.

Room size is adequate, cleanliness above average. My shower worked perfectly well although a member of our party had a rusty bathtub! I found the reception staff friendly and helpful: they have bikes for rent at reasonable rates. When I was present, there was no Internet service at all, despite wi-fi notices in the lobby. I agree with other reviewers that the laundry is expensive, however, articles are returned properly folder or ironed. They're not using one of the back street guest house laundries which work just on weight. You pay your money, you take your choice.........

Breakfast was very poor. The fruit was limited and past it's prime. Service was invisible - we had to wander through to the kitchen to find anyone to rustle up fresh tea or coffee. Eggs had been prepared much earlier and left over the unlit buffet warmers. So they were cold and slimy! On our last morning, after some complaints, they abandoned the buffet and made breakfast on demand. There was no evening meal available.

I hope, for the benefit of future Explore travellers that the message got through - don't use this place again. There are so many great places to stay in L P, and this one needs to sharpen up it's offering if it wants to retain any business.

While traveling with a group of 5 we had the misadventure of having to stay at Haysoke for 1 night for the sole reason that we couldn't find rooms anywhere else while searching on the web. Truth is that there is not much offer on the Internet, so if you find yourself in the same situation just head to the tourist office or simply walk around town: there are plenty of lovely guesthouses that don't advertise on the web and offer good rooms and service at a fraction of the price. There is no reason to stay at the Haysoke: it's far away from town, it's plain ugly, staff is unfriendly, rooms are shabby and poorly decorated, showers aren't working properly, the bath tub in my "de lux" room was rusty. Prices are definitely off-market, you can get way better rooms for a fraction of what you pay at the Haysoke. As this wasn't enough already the management shamelessly takes advantage of the guests overcharging services like laundry, credit card payment (5%! surcharge!) and applying discretional exchange rates. Stay away from this squalid shack.

Absolute crap. This alleged "hotel" seems to exist only to take advantage of unwilling tourists. It's very far from the center, the rooms are more expensive than normal, the rooms are ugly and uncomfortable, the staff is rude.

Worst of all, they brazenly tried to take advantage of us wherever possible. The room was priced too high. They charged $6 to wash four pairs of underwear. When we tried to pay with kip, they tried to charge a non-standard exchange rate. When we tried to pay with credit card they tried to add 5% to the bill.

In short, it's a bog ugly hotel run by scam artists. Stay closer to town in a prettier room and pay less rather than giving your money to these slimy gutterscum.