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MuongLao Riverside by Villa Xandria – reviews, photos

Watnong Village, Souvanakhampong (Mekong River Roed), Luang Prabang 1234, Laos
Hotel amenities
MuongLao Riverside by Villa Xandria
Ranked #31 of 127 Luang Prabang B&B and Inns
4.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    16
    6
    3
    2
    2
Date Rating
Marmaris, Turkey
Top Contributor
66 reviews 66 reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Disappointing - not good value for money”
3 of 5 stars Reviewed 4 February 2012

This hotel was booked on the strength of TA comments. The room was very small, dark and ill equipped - no mirror in bedroom, not one coathanger - only hooks on a door, extremely small bathroom where you could sit on the loo and shower at the same time. At $40 a night this was not good value for money.

Breakfast was on the wooden terrace across the road from the hotel overlooking the Mekong but it appeared that almost every chair was broken and unsafe.

This hotel was not good value for money and we were very pleased when we moved to the sister hotel a short distance away, also on the banks of the Mekong.

Service was OK and staff were helpful but we were rather perturbed by the owners continuous 'barking' at his staff in front of guests. It appeared to be a rule by fear strategy.

We would definitely not recommend this hotel.

Room Tip: We had a riverside view room but the window was so small and there were trees across the road.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“enjoyed”
4 of 5 stars Reviewed 20 December 2011

We enjoyed our stay here and really loved Luang Prabang in general. The guesthouse is an older traditional building which adds to its charm with wooden clad rooms . The bathrooms are small but fine and the manager is friendly. We liked the location as it was on the river and in a quiet place but having said that this would apply to most of Luang Prabang as it is hardly a party town and is a small town so easily covered on foot or tuk-tuk.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by jubob66 for Luang Prabang
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Friendly staff and great location”
5 of 5 stars Reviewed 18 December 2011

We had a great 6 night stay here. The staff are all very friendly and helpful. The manager was very nice and professional - and also upgraded us a couple days into our stay to a room with a balcony, which made a big difference and was lovely. It's an older building with a traditional feel to it. And the location is really great - just a bit away from the center, making it restful at night, and a quick walk to everything.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Saraworldtravels about MuongLao Riverside by Villa Xandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johore Bahru, Johor, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“great and pleasant stay!!”
5 of 5 stars Reviewed 8 December 2011
2
people found this review helpful

We booked Muanglao Riverside online and upon reaching there, the staff got a tuktuk to send us to another hotel, Mekong Holiday Villa which is just a short distance away. I think the whole confusion about the location is because both of the hotels belong to the same owner, Dan. And the new room he transfered us to is even better than what was booked. Dan and his staff ensured us a pleasant three nights stay. The location is great and quiet. It's near the tribal market and across the hotel, there are great riverside eateries and the boat pier is jus right there.
Our hotel booking came with a free breakfast. They always asked us which we prefered, English breakast or Laos breakfast. We tried their Laos breakfast each morning. The staff take great care in serving us Laos breakfast. I think a breakfast with Lao noodle, eggs, bacon and sausages, fruit, drink can't go very wrong with most people, so lets be fair to them. We miss Luang Prabang and we miss the staff even more. They're great people!! To the Xandria team, keep up the good work and may your business prosper, many thanks!!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Fanglim about MuongLao Riverside by Villa Xandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Top Contributor
100 reviews 100 reviews
Reviews in 39 cities Reviews in 39 cities
49 helpful votes 49 helpful votes
“Nice location and price”
4 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

Muonglao Riverside has a great location on the banks of the Mekong in the heart of the Old Town within easy reach of all the nice restaurants and bars.
The room was adequate but not amazing – some strange wiring and switch combinations!!
My one major issue is the staff, although the manager spoke perfect English, the rest of the staff spoke pretty much none – any question was met with a blank face (even when ordering a Coke or asking for the wifi password – questions you’d expect to be asked most days as a hotel receptionist?). They had to resort to phoning or tracking down the manager for every question I had – none of which were complicated or different to the normal questions asked in a hotel!
However, it is good value for money if you can cope with the quizzical looks from the staff you’ll get with every question!!

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JamesF_London about MuongLao Riverside by Villa Xandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
villaxandria, Owner at MuongLao Riverside by Villa Xandria, responded to this review
1 December 2011
Dear Valued Customers.
I do slightly agreed with the customer’s comment regarding this reviewed, I make it short and fact;
Two of my staffs left out of town for teachers training and during this time I have hired 3 staffs to join with the team. As you know Lao is not English speaking country but they have huge heart to provide hospitality, the language is very important for hospitality service, however it is one of XANDRIA Hotels & Management goal is to develop young people in Laos to teaching the language and skills.
XANDRIA Hotels and the Management is on a right path to training the staff. I am sure and it is my massage to the future customers that the present staffs are fluently understand the customer’s relation and able to provide information and the service.
I would like to give thanks to the customer who wrote this comment in order for me to speed up the ongoing staff training.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about MuongLao Riverside by Villa Xandria

Watnong Village, Souvanakhampong (Mekong River Roed), Luang Prabang 1234, Laos
Price range (per night):* INR892 - 2,285

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